TTI National, Inc Wholly owned subsidiary of Verizon Global LLC Huge increase in charges with Monthly Fee/Over 1 Hour to reach Cust Svc/No Cooperation Salt Lake City, Utah

TTI Nat'l, provider of personal 800 numbers decides to suddenly charge a monthly fee of $9.95 per line starting in April 2012. They already DO NOT give credit for misdialed calls nor wrong numbers etc. When I tried to call them to cancel, over an hour on hold and then no cooperation from the representative. he gave me all kinds of excuses when I asked for a supervisor. His name was Alex (the original one who answered after an hour). I told them i would not pay these new charges and thus wanted to cancel. He insisted on some account number that has changed multiple times over the term of my account. When I didn't have it as there letter showed a different number than my bills he refused to look it up by the 800 numbers I used, address, name etc, though in the past when I wanted to add service they always found me. I told him any charges submitted since this notice of cancellation will not be honored (no one has my personal 800 number any more and attempts to dump the service have proven unsuccessful but I regularly get bills for a few cents every month due misdialings. Since they were for a few cents I paid them, but no more. Their business license should be revoked.