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  • Report: #937784

Complaint Review: TV Ruby

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  • Submitted: Thu, September 06, 2012
  • Updated: Thu, September 06, 2012

  • Reported By: Wendy — Fayetteville Arkansas United States of America
TV Ruby
P.O. Box 1083 Mississauga B Mississauga, Ontario Canada

TV Ruby Monster Media sent wrong dvd set no refund Mississauga , Ontario Canada

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I ordered a DVD set from this company (Alfred Hitchcock Presents) and they sent me the wrong set (Alfred Hitchcock Hour). I noticed the mistake, and emailed them. I already owned the set they sent me, and I wanted my original order.

After several attempts of trying to contact them, they emailed me back telling me the dvd set I ordered was no longer available. That was one mistake- sending me dvd's I did not order in the first place.


I returned the wrong set along with a letter explaining the mistake and how I should be reimbused not only for the wrong dvd set, but also the shipping charges which was over $22.00. I have received no reply of any kind nor a reimbursement.

This report was posted on Ripoff Report on 09/06/2012 09:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/TV-Ruby/Mississauga-Ontario-L4Y-3W4/TV-Ruby-Monster-Media-sent-wrong-dvd-set-no-refund-Mississauga-Ontario-Canada-937784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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