- Report: #268357
Complaint Review: TVBOXSET.COM
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| TVBOXSET.COM www.tvboxset.com
Internet U.S.A. |
|
TVBOXSET.COM - US FEDERAL TRADE COMMISSION Needs Info Please make a direct complaint to the FTC and other agencies listed--they requested Ripoff Montreal Ripoff Internet
*Author of original report: Information you request
*Author of original report: Information you request
*Author of original report: Information you request
*Author of original report: Information you request
*UPDATE Employee: Please read and email back for resolution
*UPDATE Employee: Please read and email back for resolution
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
If you believe you have been a victim of fraud from any online company, particularly if the company might be committing fraud over national borders, please contact the following as they need several direct and legitimate complaints before issuing court orders to take down websites, and take other--more severe--legal and enforcement actions.
THEY WILL TAKE YOUR COMPLAINT SERIOUSLY.
=============================================
Suggest following up the FTC with a phone call about 3 days after you file a formal complaint (you can do that online and you'll get an instant file number)
US FEDERAL TRADE COMMISSION (INTERNATIONAL COMPLAINTS)
http://www.econsumer.gov/
RECOL.CA Reporting Economic Crime On-Line
https://www.recol.ca/login.aspx
ROYAL CANADIAN MOUNTED POLICE (Quebec)
4225 Dorchester Blvd. West
Montreal,Quebec
H2Z 1V5
Phone(514) 939-8304
Fax(514) 939-8628
They WILL take a detailed report.
CANADA POST
1-866-607-6301
(Outside of Canada 1-416-979-8822)
They WILL call you back.
Emma
New York City, New York
U.S.A.
THEY WILL TAKE YOUR COMPLAINT SERIOUSLY.
=============================================
Suggest following up the FTC with a phone call about 3 days after you file a formal complaint (you can do that online and you'll get an instant file number)
US FEDERAL TRADE COMMISSION (INTERNATIONAL COMPLAINTS)
http://www.econsumer.gov/
RECOL.CA Reporting Economic Crime On-Line
https://www.recol.ca/login.aspx
ROYAL CANADIAN MOUNTED POLICE (Quebec)
4225 Dorchester Blvd. West
Montreal,Quebec
H2Z 1V5
Phone(514) 939-8304
Fax(514) 939-8628
They WILL take a detailed report.
CANADA POST
1-866-607-6301
(Outside of Canada 1-416-979-8822)
They WILL call you back.
Emma
New York City, New York
U.S.A.
This report was posted on Ripoff Report on 08/17/2007 06:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/TVBOXSETCOM/internet/TVBOXSETCOM-US-FEDERAL-TRADE-COMMISSION-Needs-Info-Please-make-a-direct-complaint-to-th-268357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Information you request
AUTHOR: Lch1 - (U.S.A.)
SUBMITTED: Tuesday, August 21, 2007
Jeff,
Thank you for responding. It is clear that TV Boxset has my email address and order number. I have received (and recently) emails from
17 Aug: from: orders@tvboxset.com (Message: reason for product delay)
11 Aug: from: Fulfillment Department
dvdsupport@tvboxset.com (Message: Your product will arrive between 11 and 14 July)
3 Aug: from: TV BOX SET
Mr. Brain Strohm (*actual name typed in)
Shipping Manager (Message: explanation of canada post shipping debacle)
14 July from: DVDSUPPORT@TVBOXSET.COM
Management (Message: information about the crashed server at tvboxset.com)
By FTC regulation, a company cannot charge a credit card until a product is shipped.
I continue to encourage people to report service problems of Internet commerce companies to the US Federal Trade Commission, the RECOL.CA in Canada, and the Royal Canadian Mounted Police (Montreal). The contact information for these reporting agencies is listed previously in this report.
(These statements are true and verifiable.)
Thank you for responding. It is clear that TV Boxset has my email address and order number. I have received (and recently) emails from
17 Aug: from: orders@tvboxset.com (Message: reason for product delay)
11 Aug: from: Fulfillment Department
dvdsupport@tvboxset.com (Message: Your product will arrive between 11 and 14 July)
3 Aug: from: TV BOX SET
Mr. Brain Strohm (*actual name typed in)
Shipping Manager (Message: explanation of canada post shipping debacle)
14 July from: DVDSUPPORT@TVBOXSET.COM
Management (Message: information about the crashed server at tvboxset.com)
By FTC regulation, a company cannot charge a credit card until a product is shipped.
I continue to encourage people to report service problems of Internet commerce companies to the US Federal Trade Commission, the RECOL.CA in Canada, and the Royal Canadian Mounted Police (Montreal). The contact information for these reporting agencies is listed previously in this report.
(These statements are true and verifiable.)
Respond to this report!
What's this? #2 Author of original report
Information you request
AUTHOR: Lch1 - (U.S.A.)
SUBMITTED: Tuesday, August 21, 2007
Jeff,
Thank you for responding. It is clear that TV Boxset has my email address and order number. I have received (and recently) emails from
17 Aug: from: orders@tvboxset.com (Message: reason for product delay)
11 Aug: from: Fulfillment Department
dvdsupport@tvboxset.com (Message: Your product will arrive between 11 and 14 July)
3 Aug: from: TV BOX SET
Mr. Brain Strohm (*actual name typed in)
Shipping Manager (Message: explanation of canada post shipping debacle)
14 July from: DVDSUPPORT@TVBOXSET.COM
Management (Message: information about the crashed server at tvboxset.com)
By FTC regulation, a company cannot charge a credit card until a product is shipped.
I continue to encourage people to report service problems of Internet commerce companies to the US Federal Trade Commission, the RECOL.CA in Canada, and the Royal Canadian Mounted Police (Montreal). The contact information for these reporting agencies is listed previously in this report.
(These statements are true and verifiable.)
Thank you for responding. It is clear that TV Boxset has my email address and order number. I have received (and recently) emails from
17 Aug: from: orders@tvboxset.com (Message: reason for product delay)
11 Aug: from: Fulfillment Department
dvdsupport@tvboxset.com (Message: Your product will arrive between 11 and 14 July)
3 Aug: from: TV BOX SET
Mr. Brain Strohm (*actual name typed in)
Shipping Manager (Message: explanation of canada post shipping debacle)
14 July from: DVDSUPPORT@TVBOXSET.COM
Management (Message: information about the crashed server at tvboxset.com)
By FTC regulation, a company cannot charge a credit card until a product is shipped.
I continue to encourage people to report service problems of Internet commerce companies to the US Federal Trade Commission, the RECOL.CA in Canada, and the Royal Canadian Mounted Police (Montreal). The contact information for these reporting agencies is listed previously in this report.
(These statements are true and verifiable.)
Respond to this report!
What's this? #3 Author of original report
Information you request
AUTHOR: Lch1 - (U.S.A.)
SUBMITTED: Tuesday, August 21, 2007
Jeff,
Thank you for responding. It is clear that TV Boxset has my email address and order number. I have received (and recently) emails from
17 Aug: from: orders@tvboxset.com (Message: reason for product delay)
11 Aug: from: Fulfillment Department
dvdsupport@tvboxset.com (Message: Your product will arrive between 11 and 14 July)
3 Aug: from: TV BOX SET
Mr. Brain Strohm (*actual name typed in)
Shipping Manager (Message: explanation of canada post shipping debacle)
14 July from: DVDSUPPORT@TVBOXSET.COM
Management (Message: information about the crashed server at tvboxset.com)
By FTC regulation, a company cannot charge a credit card until a product is shipped.
I continue to encourage people to report service problems of Internet commerce companies to the US Federal Trade Commission, the RECOL.CA in Canada, and the Royal Canadian Mounted Police (Montreal). The contact information for these reporting agencies is listed previously in this report.
(These statements are true and verifiable.)
Thank you for responding. It is clear that TV Boxset has my email address and order number. I have received (and recently) emails from
17 Aug: from: orders@tvboxset.com (Message: reason for product delay)
11 Aug: from: Fulfillment Department
dvdsupport@tvboxset.com (Message: Your product will arrive between 11 and 14 July)
3 Aug: from: TV BOX SET
Mr. Brain Strohm (*actual name typed in)
Shipping Manager (Message: explanation of canada post shipping debacle)
14 July from: DVDSUPPORT@TVBOXSET.COM
Management (Message: information about the crashed server at tvboxset.com)
By FTC regulation, a company cannot charge a credit card until a product is shipped.
I continue to encourage people to report service problems of Internet commerce companies to the US Federal Trade Commission, the RECOL.CA in Canada, and the Royal Canadian Mounted Police (Montreal). The contact information for these reporting agencies is listed previously in this report.
(These statements are true and verifiable.)
Respond to this report!
What's this? #4 Author of original report
Information you request
AUTHOR: Lch1 - (U.S.A.)
SUBMITTED: Tuesday, August 21, 2007
Jeff,
Thank you for responding. It is clear that TV Boxset has my email address and order number. I have received (and recently) emails from
17 Aug: from: orders@tvboxset.com (Message: reason for product delay)
11 Aug: from: Fulfillment Department
dvdsupport@tvboxset.com (Message: Your product will arrive between 11 and 14 July)
3 Aug: from: TV BOX SET
Mr. Brain Strohm (*actual name typed in)
Shipping Manager (Message: explanation of canada post shipping debacle)
14 July from: DVDSUPPORT@TVBOXSET.COM
Management (Message: information about the crashed server at tvboxset.com)
By FTC regulation, a company cannot charge a credit card until a product is shipped.
I continue to encourage people to report service problems of Internet commerce companies to the US Federal Trade Commission, the RECOL.CA in Canada, and the Royal Canadian Mounted Police (Montreal). The contact information for these reporting agencies is listed previously in this report.
(These statements are true and verifiable.)
Thank you for responding. It is clear that TV Boxset has my email address and order number. I have received (and recently) emails from
17 Aug: from: orders@tvboxset.com (Message: reason for product delay)
11 Aug: from: Fulfillment Department
dvdsupport@tvboxset.com (Message: Your product will arrive between 11 and 14 July)
3 Aug: from: TV BOX SET
Mr. Brain Strohm (*actual name typed in)
Shipping Manager (Message: explanation of canada post shipping debacle)
14 July from: DVDSUPPORT@TVBOXSET.COM
Management (Message: information about the crashed server at tvboxset.com)
By FTC regulation, a company cannot charge a credit card until a product is shipped.
I continue to encourage people to report service problems of Internet commerce companies to the US Federal Trade Commission, the RECOL.CA in Canada, and the Royal Canadian Mounted Police (Montreal). The contact information for these reporting agencies is listed previously in this report.
(These statements are true and verifiable.)
Respond to this report!
What's this? #5 UPDATE Employee
Please read and email back for resolution
AUTHOR: Jeff From Tvboxset.com - (Canada)
SUBMITTED: Tuesday, August 21, 2007
Hello, we are not fraudulent as claimed in this postings , please email me directly to resolve the problem regarding this order.
i will need your name and order number
Thank you and sorry for any trouble or delays
Jeff Tabares
resolutions@tvboxset.com
i will need your name and order number
Thank you and sorry for any trouble or delays
Jeff Tabares
resolutions@tvboxset.com
Respond to this report!
What's this? #6 UPDATE Employee
Please read and email back for resolution
AUTHOR: Jeff From Tvboxset.com - (Canada)
SUBMITTED: Tuesday, August 21, 2007
Hello, we are not fraudulent as claimed in this postings , please email me directly to resolve the problem regarding this order.
i will need your name and order number
Thank you and sorry for any trouble or delays
Jeff Tabares
resolutions@tvboxset.com
i will need your name and order number
Thank you and sorry for any trouble or delays
Jeff Tabares
resolutions@tvboxset.com
Respond to this report!
What's this? 
