• Report: #268357

Complaint Review: TVBOXSET.COM

  • Submitted: Fri, August 17, 2007
  • Updated: Tue, August 21, 2007

  • Reported By:New York City New York
TVBOXSET.COM
www.tvboxset.com Internet U.S.A.

TVBOXSET.COM - US FEDERAL TRADE COMMISSION Needs Info Please make a direct complaint to the FTC and other agencies listed--they requested Ripoff Montreal Ripoff Internet

*Author of original report: Information you request

*Author of original report: Information you request

*Author of original report: Information you request

*Author of original report: Information you request

*UPDATE Employee: Please read and email back for resolution

*UPDATE Employee: Please read and email back for resolution

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This report was posted on Ripoff Report on 08/17/2007 06:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/TVBOXSETCOM/internet/TVBOXSETCOM-US-FEDERAL-TRADE-COMMISSION-Needs-Info-Please-make-a-direct-complaint-to-th-268357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Information you request

AUTHOR: Lch1 - (U.S.A.)

Jeff,
Thank you for responding. It is clear that TV Boxset has my email address and order number. I have received (and recently) emails from

17 Aug: from: [email protected] (Message: reason for product delay)

11 Aug: from: Fulfillment Department
[email protected] (Message: Your product will arrive between 11 and 14 July)

3 Aug: from: TV BOX SET
Mr. Brain Strohm (*actual name typed in)
Shipping Manager (Message: explanation of canada post shipping debacle)

14 July from: [email protected]
Management (Message: information about the crashed server at tvboxset.com)

By FTC regulation, a company cannot charge a credit card until a product is shipped.

I continue to encourage people to report service problems of Internet commerce companies to the US Federal Trade Commission, the RECOL.CA in Canada, and the Royal Canadian Mounted Police (Montreal). The contact information for these reporting agencies is listed previously in this report.

(These statements are true and verifiable.)
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#2 Author of original report

Information you request

AUTHOR: Lch1 - (U.S.A.)

Jeff,
Thank you for responding. It is clear that TV Boxset has my email address and order number. I have received (and recently) emails from

17 Aug: from: [email protected] (Message: reason for product delay)

11 Aug: from: Fulfillment Department
[email protected] (Message: Your product will arrive between 11 and 14 July)

3 Aug: from: TV BOX SET
Mr. Brain Strohm (*actual name typed in)
Shipping Manager (Message: explanation of canada post shipping debacle)

14 July from: [email protected]
Management (Message: information about the crashed server at tvboxset.com)

By FTC regulation, a company cannot charge a credit card until a product is shipped.

I continue to encourage people to report service problems of Internet commerce companies to the US Federal Trade Commission, the RECOL.CA in Canada, and the Royal Canadian Mounted Police (Montreal). The contact information for these reporting agencies is listed previously in this report.

(These statements are true and verifiable.)
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#3 Author of original report

Information you request

AUTHOR: Lch1 - (U.S.A.)

Jeff,
Thank you for responding. It is clear that TV Boxset has my email address and order number. I have received (and recently) emails from

17 Aug: from: [email protected] (Message: reason for product delay)

11 Aug: from: Fulfillment Department
[email protected] (Message: Your product will arrive between 11 and 14 July)

3 Aug: from: TV BOX SET
Mr. Brain Strohm (*actual name typed in)
Shipping Manager (Message: explanation of canada post shipping debacle)

14 July from: [email protected]
Management (Message: information about the crashed server at tvboxset.com)

By FTC regulation, a company cannot charge a credit card until a product is shipped.

I continue to encourage people to report service problems of Internet commerce companies to the US Federal Trade Commission, the RECOL.CA in Canada, and the Royal Canadian Mounted Police (Montreal). The contact information for these reporting agencies is listed previously in this report.

(These statements are true and verifiable.)
Respond to this report!
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#4 Author of original report

Information you request

AUTHOR: Lch1 - (U.S.A.)

Jeff,
Thank you for responding. It is clear that TV Boxset has my email address and order number. I have received (and recently) emails from

17 Aug: from: [email protected] (Message: reason for product delay)

11 Aug: from: Fulfillment Department
[email protected] (Message: Your product will arrive between 11 and 14 July)

3 Aug: from: TV BOX SET
Mr. Brain Strohm (*actual name typed in)
Shipping Manager (Message: explanation of canada post shipping debacle)

14 July from: [email protected]
Management (Message: information about the crashed server at tvboxset.com)

By FTC regulation, a company cannot charge a credit card until a product is shipped.

I continue to encourage people to report service problems of Internet commerce companies to the US Federal Trade Commission, the RECOL.CA in Canada, and the Royal Canadian Mounted Police (Montreal). The contact information for these reporting agencies is listed previously in this report.

(These statements are true and verifiable.)
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#5 UPDATE Employee

Please read and email back for resolution

AUTHOR: Jeff From Tvboxset.com - (Canada)

Hello, we are not fraudulent as claimed in this postings , please email me directly to resolve the problem regarding this order.

i will need your name and order number

Thank you and sorry for any trouble or delays

Jeff Tabares

[email protected]
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#6 UPDATE Employee

Please read and email back for resolution

AUTHOR: Jeff From Tvboxset.com - (Canada)

Hello, we are not fraudulent as claimed in this postings , please email me directly to resolve the problem regarding this order.

i will need your name and order number

Thank you and sorry for any trouble or delays

Jeff Tabares

[email protected]
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