- Report: #302430
Report - Rebuttal - Arbitrate
Complaint Review: TVBoxset.com SXR.ca 6294529 Canada Inc
TVBoxset.com SXR.ca 6294529 Canada Inc4480 Cote De Liesse Suite 303, 400 Rue Saint-Jaques GD Mont Royal, Napierville, Quebec Canada
TVBoxset.com SXR.caTVBoxset.com SXR.ca 6294529 Canada Inc TOTAL FRAUD! Sells cheap DVD recordings. Offers 30 money back Guarantee, but you'll never collect! Mont Royal, Napierville Quebec Canada
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Then it happened. I got a letter in the mail from my Visa card stating the company was rebutting my dispute for the purchase! I sent a letter with all the documented calls and tech support requests and stated that they have a 30 day 100% money back guarantee and that I wanted to return the product. Well, I just got my Visa statement today, and they charged me for the purchase anyway. According to Visa, I have to return the product to them, and they have to accept it, in order for me to get a refund. I told them that there is no address for this company and that their own return policy is to call for an RMA number and address to return the items, but because they wouldn't return any calls, there was no way for me to return the item. And now the website is gone and the SXR.ca site is currently being dismantled, so there is nothing that can be done. Cheers for the fraud protection offered by Visa. I've canceled my credit card and will refuse to use Visa for anything in the future.
Anonymous dvd buyer
Upper St Clair, Pennsylvania
This report was posted on Ripoff Report on 01/22/2008 05:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/TVBoxsetcom-SXRca-6294529-Canada-Inc/Mont-Royal-Napierville-Quebec-h4n-2R1-J0J-1L0/TVBoxsetcom-SXRcaTVBoxsetcom-SXRca-6294529-Canada-Inc-TOTAL-FRAUD-Sells-cheap-DVD-rec-302430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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