- Report: #1059571
Report - Rebuttal - Arbitrate
Complaint Review: TVC Matrix
TVC Matrix Run if you see this name pop up on your computer Internet Internet
*UPDATE Employee ..inside information: You are a big liar....
*Author of original report: Not a lie pal
*REBUTTAL Individual responds: STOP LYING ABOUT MCA
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Today I received my bank statement and found a charge in the amount of $39.90 had been deducted from my checking account. When I looked up the vendor online, I found it was TVC Matrix and the service was an auro club of some sort. At no time did I ever authorize this vendor to deduct money from my checking account.
I have road service with my auto insurance carrier and I also have AAA which my daughter insists I have. I certainly have no need for more road service. I've never used the service I already have.
I sent an email to TVC letting them know what happened. Giving them the benfit of the doubt. Perhaps it was an error. When I tried to send the email I received a notice saying "Your message was not sent for the following reason: firstname.lastname@example.org has been marked as invalid by the system". I then called the number but was unable to speak with anyone because I didn't have a membership number. I don't have a number because I didn't purchase their service!!
This is just the first month. I'm concerned that this charge is going to appear every month. I'm going to my bank tomorrow to see that they don't honor any charges from this vendor. I'm hoping that will take care of any further problem.
I'm a disabled senior on a fixed income. $40 is a fairly large amount of money to hand over to scam artists.
I keep reading all these things online stating that this is a legit company, but rest assured, my experience has me quite convinced that this is a rip-off racket. Everyone should avoid this company like the plague!
This report was posted on Ripoff Report on 06/16/2013 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/TVC-Matrix/internet/TVC-Matrix-Run-if-you-see-this-name-pop-up-on-your-computer-Internet-Internet-1059571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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