• Report: #337582

Complaint Review: TWX Magazine Co

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  • Submitted: Thu, June 05, 2008
  • Updated: Thu, July 10, 2008

  • Reported By:Madera California
TWX Magazine Co
TWX 225 High Ridge Rd. East Building Stamford Connecticut Usa Nationwide U.S.A.

Twx Magazine CompanyTWX Magazine Co I was offerd a free 3 month trial on 3 magazines. If I liked them I would be billed for the after 3 months. I was billed within 4 day and I have not received on magazine yet! Stamford Connecticut Usa Connecticut

*UPDATE Employee: Not a ripoff or scam

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Rip off- Billed me for items i haven't even seen yet after being offer a free 3 month trial!!

Romilda Fresno California

Romilda
Madera, California
U.S.A.

This report was posted on Ripoff Report on 06/05/2008 07:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/TWX-Magazine-Co/nationwide/Twx-Magazine-CompanyTWX-Magazine-Co-I-was-offerd-a-free-3-month-trial-on-3-magazines-If-I-337582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Not a ripoff or scam

AUTHOR: Cblack - (U.S.A.)

I am an employee of the company you are mentioning. The only charge you would see within your free 3 month trial is a pre-authorization charge of $2.01 which is used to see if your credit card is active, that way if you decide to keep the magazines after the 3 month trial, you will have a way to be billed. The pre-authorization process is very common, it is used the same way when you go to a gas station and put your credit card in at the pump..it pre-authorizes your card $1.00 to see if its active. The pre-authorizations always drop off your account within 24-48 hours and is not a real charge.

As far as not receiving the magazines, those do take 4-6 weeks to begin coming. You will always receive the 3 months though in all because even after you cancel they still send 1 or 2 more issues to you because the cancellation takes a while to get back to the publisher of that magazine. And as always, we always send out a reminder postcard 2 weeks prior to billing to give you the chance to cancel your trial. We have NEVER charged anyones account while in a free trial, not until that 3 month mark. I hope this helps!
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