- Report: #384085
Report - Rebuttal - Arbitrate
Complaint Review: TWX Magazine Subscription Service, Magazine Service Center, Synapse, Inc.
TWX Magazine Subscription Service, Magazine Service Center, Synapse, Inc.Synapse Group, Inc. 225 High Ridge Road Stamford, Connecticut U.S.A.
TWX Magazine Subscription Service, Magazine Service Center, Synapse, Inc. unauthorized, unreported and refused to reverse charges until police report filed. Stamford Connecticut
This company was told to not renew; they did anyway. Then they were told to cancel.... they still charged 'fees" for the magazines... and try to cancel over the phone or online! Once you call the number, just let it ring through and go through the menu. after 8 minutes, it will transfer to an operator. The website-same thing... they try all these little tricks to keep you snagged. Best bet- call the main office, ask to speak to the office manager... they will deny your call, and send you to the phone system.
Next, call the police in Stamford and make a complaint. (203) 977-4444. Let them know what this company is doing. Then contact the attorney general in YOUR state and in Connecticut... they are obligated by law to follow through. Go for the jugular, and send the message. It works. Then get your state representatives to write in 'predatory acts' for corrupt companies such as this...
This report was posted on Ripoff Report on 10/23/2008 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/TWX-Magazine-Subscription-Service-Magazine-Service-Center-Synapse-Inc/Stamford-Connecticut-06905/TWX-Magazine-Subscription-Service-Magazine-Service-Center-Synapse-Inc-unauthorized-un-384085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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