- Report: #1038975
Report - Rebuttal - Arbitrate
Complaint Review: TXU ENERGY
TXU ENERGYP.O.650764 Dallas, Texas United States of America
TXU ENERGY TXU ENERGY WILL TELL YOU A LIE ABOUT THEIR SERVICE BUTTHEY WILL HIDE THE WHOLE DEAL Dallas, Texas
*UPDATE Employee: TXU Energy: Here to Help
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The first rep told me that I wouldn't any fee if i decided I didn't like it.ANOTHER LIE.plus this bill can fluctuate a lots base on your past historical uses and now dig this.plus 10% of the cumulative balance. In other words if you have a high bill they will stretch the difference out over several months.You never really pay out the bill. They say if your bill is less they will credit your account.The rep had me believeing that once I pay the bill, I was finsh for that month.It is a cumulative debit credit account so if you do decide to leave, you will pay a lump sum of money at the end especially if youhave high usage.To me it is a way to get over on customers.
I lived in Georgia and they have average and they don't have any cumulative credit and debit account plus adding 10% of the balance of your bill. You pay the bill and when you get off you are off.There is no large fee and a debit on the difference of your account. If you change or drop out , that is it. TXU is so deliberately sneaky,They don't tell you everything,They tell you a bunch of lies to suck you in without going through all the details.All of thes electric companies in Texas rip off customers with these high rate and pub allows them to do this.None of them should be on the best business list .TXU is sneaky and deliberste with theirs.
This report was posted on Ripoff Report on 03/29/2013 12:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/TXU-ENERGY/Dallas-Texas-75265/TXU-ENERGY-TXU-ENERGY-WILL-TELL-YOU-A-LIE-ABOUT-THEIR-SERVICE-BUTTHEY-WILL-HIDE-THE-WHOLE-1038975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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