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  • Report: #794477

Complaint Review: TXU ENERGY

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  • Submitted: Wed, November 02, 2011
  • Updated: Thu, November 03, 2011

  • Reported By: ballymote — plano Texas United States of America
TXU ENERGY
Dallas, Texas Internet United States of America

TXU ENERGY BEWARE TXU Welcome Bonus is a SCAM!!! Internet, Internet

*UPDATE Employee: TXU Energy

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TXU deceived me to enter a 2 year contract with them with a promise of $150 prepaid visa card which TXU did not send. I called them up and told me that my account is not eligible te receive any welcome bonus since it already lapsed the 120 days for me to make a claim. How do I know that there is a time limit to make a claim? It was never explained to me when I signed up that I have to file a claim in order to receive the welcome bonus!!! I was told that I will receive a prepaid visa card in the mail. Shame on you TXU!!!

This report was posted on Ripoff Report on 11/02/2011 02:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/TXU-ENERGY/internet/TXU-ENERGY-BEWARE-TXU-Welcome-Bonus-is-a-SCAM-Internet-Internet-794477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

TXU Energy

AUTHOR: Greg@TXU - (USA)

I am sorry to hear about your issue. I would like to see if I could help. 

Please email me at greg@txu.com so we can discuss.

Thank you,
Greg
TXU Energy
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