- Report: #1104872
Report - Rebuttal - Arbitrate
Complaint Review: TYJ Global
TYJ Global7507 County 39 Fort Lupton, Colorado USA
TYJ Global , Rotors of the Rockies, Regina Fyola, Mike Fyola Deceiptful business practices, Promises not kept. Fort Lupton Colorado
*Consumer Comment: Stewart and Honey Mcquillan-TYJ Global Helicopters, LLC/Return Flight-Mike and Regina Fyola
*REBUTTAL Individual responds: Incorrect Facts about Stewart McQuillan that's been associated with TYJ
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I paid Regina Fyola as a representative of that business, the amount of $3800 for helicopter flight training. Subsequent to the payment, around March or April, I asked for a full refund, as there was considerable difficulty scheduling any flights due to them only having one helicopter for training at the time. I could not see me completing training there and as I had another avenue to pursue helicopter flight training, I asked Regina for my refund.
I made many phone calls that went unanswered and when I did manage to speak with Regina, she made excuses of being extremely busy as they were planning to move to a new facility.
After many months of cat-and-mouse games, I finally went to their facility at Rocky Mountain Metropolitan Airport on the 11th of November, 2012 and confronted Regina. She then refunded me an amount of $500 electronically and offered to refund the rest at two-week intervals in payments of $500 each. Her excuse was that they were very busy with planning the new facility and was a bit short on funds for the same reason.
After this first (and last) payment from Regina, I made multiple phone calls and sent several emails, most of which went unanswered. I requesting the outstanding amount be returned on several occasions and asked for clarification on the refund status.
Around April 2013 I contacted Regina again be telephone and asked when she would return the outstanding amount. She offered at this time for me to complete a mountain-flying course in lieu of returning the $3300 she owed me. First she said the $6000 course ( a 10 hour course) then she corrected herself and offered the $9000 course (a 15 hour course). At this time I had plans to complete my helicopter training with a different school and so I accepted this offer as such training is very valuable.
I have since completed my helicopter training with a different school (anybody who wants to get decent training from a respectable person and NOT GET RIPPED OFF, please contact me, I will put you in touch with an affordable and first class school that won't mess you around) and have added Helicopter Commercial and CFI (FAA Certified Flight Instructor) rating to my pilot certificate.
On my return from completing my training I phoned Regina on the numbers I had for her in order to arrange the mountain flight training she had offered. Her cellphone (I believe) number was not operational. Neither was Stuart McQuillan’s. I did not have Mike Fyola’s number to call him. I also called the number for TYJ Global and was presented with a voice mailbox message from Regina Fyola stating that they were in the process of moving. I have called this number several times since and it goes to viacemail with a full mailbox so you cannot leave any messages.
This report was posted on Ripoff Report on 12/06/2013 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/TYJ-Global/Fort-Lupton-Colorado-80621/TYJ-Global-Rotors-of-the-Rockies-Regina-Fyola-Mike-Fyola-Deceiptful-business-practice-1104872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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