• Report: #764442

Complaint Review: Tahoe Industries

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  • Submitted: Fri, August 12, 2011
  • Updated: Fri, December 21, 2012

  • Reported By: Joel — Tamaqua Pennsylvania United States of America
Tahoe Industries
8430 W. Lake Mead Blvd Suite 100 Las Vegas, Nevada United States of America

Tahoe Industries Tahoe Powerquip Fabricates Stories and Lies about Resale Value to sell overpriced equipment through impulse selling Las Vegas, Nevada

*Author of original report: What?

*REBUTTAL Owner of company: Considering Tahoe Equipment.... you Gotta see this!

*REBUTTAL Owner of company: Considering Tahoe Equipment.... you Gotta see this!

*Consumer Comment: Got me as well

*Author of original report: You already have my info in your sales records.

*REBUTTAL Owner of company: $30,000 Reward for information leading to the successful prosecution of the author of this fictitious post

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2Author 1Consumer 3Employee/Owner

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Salesman in white dodge ram pickup truck with "Tahoe Industries" logo on the door showed up at our business with a load of outdoor power equipment covered in a tarp. The equipment consisted of a 10Kw Gasoline Generator, a 6.6Kw Diesel Generator, a gasoline powered twin tank air compressor, a gasoline power washer, a gasoline trash pump, and a shop style vacuum cleaner. It was all in new condition, but already had gas in the tanks.

He stated that he had just been at a "trade show" and that his boss told him to try to sell the "demo units" on his way home because "They only sell new equipment on their website and couldn't ship these because they had fuel in them.". He had a laminated display card showing the MSRP of every piece, which totaled nearly $20,000. He said, since it was used, "his boss told him they could let it go for $6,900, but only as a package deal". Since we were in need of a gas generator and a power washer, we were interested in buying the package, but only if we could resell the items we didn't need. His response to this was "At this price you could sell the other items and easily make more than enough money to cover what you want to keep.". We didn't have $6,900 to spend though, so we offered $4,500. After a while on the phone (most likely talking to himself), he agreed and we filled out the 1 year warranty forms.

Afterward, we posted the items for sale several times, starting off at half of the MSRP and lowering the prices every few weeks. Over a year later, they still have not sold. Not a single piece. Even after lowering the prices much lower than what WE paid for them, they still are sitting in our showroom.

After searching for prices on ebay and other online selling forums, we discovered MANY other people selling the exact same items. After contacting them, we discovered they were told the exact same line about the "trade show". Some even paid the full $6,900. Few of them had been able to sell any of the items either. Some told us about problems with quality and the warranty.

The reason for not being able to sell them, as best I can tell, is because you can buy the same equipment painted different colors with different logos on them on ebay for dirt cheap. If we would have bought the same items on ebay the total would have been much less. The other problem is, nobody trusts the quality of the supposed "Honda" engines because of the proliferation of knockoff units that are such close copies that the only way to know you're buying a real Honda engine is to buy it from a reputable Honda dealer. We have not had any problems with the power washer or the trash pump engines yet, but we have not used any of the other equipment.

What's WORSE is that a few months ago another salesman stopped by AGAIN with the SAME LINE. When he saw the equipment sitting in the showroom he turned BRIGHT RED and started studdering, and immediately tried to convince us that he was from the "real" Tahoe Industries and that there was another company out there trying to slander their name. He immediately changed his story from "just left a trade show" to "better quality items made in the USA with a better warranty". He was asked to leave.

This report was posted on Ripoff Report on 08/12/2011 04:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tahoe-Industries/Las-Vegas-Nevada-18252/Tahoe-Industries-Tahoe-Powerquip-Fabricates-Stories-and-Lies-about-Resale-Value-to-sell-ov-764442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 3Employee/Owner
Updates & Rebuttals

#1 Author of original report

What?

AUTHOR: Joel - ()

Nothing in that pictured document matches anything here. If you're going to warn people away from complaining against your company then you'd better at least post legitimate information in a rebuttal or you'll keep making it obvious that you're only trying to cover up your crooked business practices by pressuring consumers with threats that they'll be prosecuted. The problem is you can't prosecute someone who is telling the truth.
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#2 REBUTTAL Owner of company

Considering Tahoe Equipment.... you Gotta see this!

AUTHOR: Tahoe Admin - ()

The truth finally comes out... the first of the conspirators confess!  Let it be known that anyone making false, libelous statements that suggest or insinuate untrue things about Tahoe or their dealings with the company will find themselves in court facing very experienced attorneys prepared to dismantle their charade and secure compensation for damages. 
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#3 REBUTTAL Owner of company

Considering Tahoe Equipment.... you Gotta see this!

AUTHOR: Tahoe Admin - ()

The truth finally comes out... the first of the conspirators confess!  Let it be known that anyone making false, libelous statements that suggest or insinuate untrue things about Tahoe or their dealings with the company will find themselves in court facing very experienced attorneys prepared to dismantle their charade and secure compensation for damages. 
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#4 Consumer Comment

Got me as well

AUTHOR: Bigtexan - (United States of America)

These guys got me to bite as well. Paid $5000 for the load. PowR-Quip said they're a distributor for Tahoe but when I called them in Albuquerque the phone rings at Tahoe office in Nevada

Salesman said I could return stuff but now they say they never said it.

Watch out for these guys
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#5 Author of original report

You already have my info in your sales records.

AUTHOR: Joel - (United States of America)

There's no need to offer a reward for info on who I am, you have my info in your sales records. Since you have my town and state, and there are only 4 garages in this town, it shouldn't take you long to look it up. Good luck trying to prosecute me for anything. I have my own records of all of this, along with three witnesses. In addition to the security camera footage with you showing the price list and calling your "boss" to make sure it was ok to give us such a good "deal". We have HD cameras, so even though there is no sound there's still plenty of evidence.

The fact that you post the same "reward" rebuttal to every negative post about your company speaks for itself though.

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#6 REBUTTAL Owner of company

$30,000 Reward for information leading to the successful prosecution of the author of this fictitious post

AUTHOR: Tahoe Admin - (United States of America)

As a representative of the company libeled and maligned in this report, I do hereby notify all who read this post that the company libeled in the post to which this post rebuts will pay a $30,000 (thirty thousand U.S. Dollars) reward to the individual who provides positive information leading to the identification, subsequent arrest and conviction of the individual or entity responsible for posting this fake report on this website. 
  
The individual responsible for these postings against the named company is obviously too ignorant to know he has committed 2 felonies... 1) Felony Computer Hacking, and 2) Extortion.  

1) Felony computer hacking charges may be brought against one who violates the terms of use of a website by assuming a false identity and stating lies about an individual or entity that does great harm.  

2) Felony charges of Extortion may be brought against one who publishes or connives at publishing any libel designed to induce another to take steps that would result in a benefit to the party committing the crime of extortion.  

In this case, our firm was threatened to not allow the sales people and drivers of a competing company to work for our firm... and when we ignored their demands, they committed the crime of writing these lies on this site, and posting them in such a way with headers containing our company name resulting in a high rank in Search Engine Results, in an attempt to harm our sales.  Have they been successful in harming our sales?  Yes they have.  Will they be prosecuted to the maximum extent to the law?  Yes they will.  

If you have information that would assist in identifying the perpetrators, Please email our company at TellTahoe@gmail.com.   Those who have already come forward with positive identification of the perpetrators, and those who have already contacted us in the past are invited to contact us again and make their appointment for a deposition.   In the event multiple individual's information and testimony is considered crucial in identifying and convicting the perpetrators, the $30,000 reward will be split based on the proportionate weight of the importance of the information provided in gaining a conviction, along with the witnesses' perceived credibility as a witness.  The order in which testimony was received will also be utilized in determining the split of the reward, so act today and write to TellTahoe@gmail.com, and share your key testimony today!
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