- Report: #158157
Report - Rebuttal - Arbitrate
Complaint Review: Talk America
Talk Americawww.talk.com , Florida U.S.A.
Talk America Brazen unethical and deceptive business practices to cheat you - unbelievable! RIPOFF Palm Harbor Florida
*Author of original report: TALK AMERICA continues to cheat its customers...
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They will slowly escalate the fees, cheating you more and more each month.
The monthly charge shows up as "TALK AMERICA AOL LD" on your credit card to lend credibility. TALK AMERICA and AOL separated several years ago, yet for "legal reasons" they continue to bill using "AOL".
They cannot/will not explain the charges, and will offer customers a "better plan" that doesn't include these outrageous fees. Yeah right - after being cheated for over a year, like anyone would be willing to stay with them.
When it comes to the bottom line and service is cancelled, they demand you pay the bill or they will send your account to collections.
Incredibly, I have heard this is a common yet legal scam. Thankfully VISA is aware of it, and are willing to investigate (apparently due to other complaints) and will dispute up to 3 month's worth of charges.
Strangely, AOL seemed relatively unconcerned. Where is Oliver Stone when you need him!
This report was posted on Ripoff Report on 09/23/2005 09:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Talk-America/Florida/Talk-America-Brazen-unethical-and-deceptive-business-practices-to-cheat-you-unbelievable-158157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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