• Report: #165041

Complaint Review: TalkAmerica Talk.com

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  • Submitted: Thu, November 17, 2005
  • Updated: Thu, November 17, 2005

  • Reported By:Redwood City California
TalkAmerica Talk.com
12020 Sunrise Valley Drive #250 Reston, Virginia U.S.A.

TalkAmerica Talk.com Slammed phone service Billed long after service was cancelled Customer support nightmare Reston Virginia

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I got a phone call asking if I wanted cheap long distance. I agreed. Without asking they took over my local service too. The long distance was cheap, but they charged outrageous amounts for the local service. I immediately cancelled. They said that they could not release my line due to techincal problems. They turned off my phone service (not able to call), but other phone companies (SBC, Sprint) could not get my service back saying that Talk.com refused to release the line. My phone line was hijacked, unusable for 6 months and they continued to bill $64/month for this madness.

Note these other complaints against them:

http://www.ripoffreport.com/Telephone-Companies/Talk-America-Talk-co/talk-america-talk-com-talkamer-7WB96.htm
http://www.ripoffreport.com/reports/ripoff104969.htm
http://www.ripoffreport.com/reports/ripoff42159.htm
http://www.ripoffreport.com/reports/ripoff36458.htm
http://www.ripoffreport.com/reports/ripoff15329.htm
http://www.ripoffreport.com/reports/ripoff42780.htm
http://www.ripoffreport.com/reports/ripoff23080.htm

Look at their "smug" managers:
https://www.talk.com/web.cgi/user/about-management.htm?tabid=ata&tabid2=company&tabid3=management

Jeff
Redwood City, California
U.S.A.

This report was posted on Ripoff Report on 11/17/2005 10:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/TalkAmerica-Talkcom/Reston-Virginia-20191/TalkAmerica-Talkcom-Slammed-phone-service-Billed-long-after-service-was-cancelled-Custome-165041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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