- Report: #1014847
Report - Rebuttal - Arbitrate
Complaint Review: TapJoy
TapJoySan Francisco, California United States of America
TapJoy Doesn't Honor Completed Offers San Francisco, California
*UPDATE Employee: Tapjoy
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I contacted TapJoy via email. TapJoy was forwarded the welcome email for the offer. After a week and a half of waiting, I received an email from TapJoy stating they couldn't verify the offer. Not only did I have to enter personal information to complete the offer, my debit card was charged $1 for the credit monitoring offer (this $1 was to cover the charge of a free copy of your credit report from Experian). TapJoy is not living up to it's end of the bargain.
Instead of sending an email stating the EXACT reason why I was not compensated for the offer, they sent a copied and pasted generic email stating multiple reasons why I MAY not have been compensated. Your explanation isn't good enough, I was a new customer to the company, of which you advertised, and I deserve compensation for the offer. I will no longer support any TapJoy intrusive apps (any apps that have TapJoy advertisements). I strongly suggest that no one get involved with any TapJoy/Experian related offers. You will not be compensated for your offer.
This report was posted on Ripoff Report on 02/15/2013 11:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/TapJoy/San-Francisco-California-94104/TapJoy-Doesnt-Honor-Completed-Offers-San-Francisco-California-1014847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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