• Report: #966798

Complaint Review: Tapjoy

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  • Submitted: Fri, November 09, 2012
  • Updated: Fri, November 09, 2012

  • Reported By: Chad — Macon Georgia United States of America
Tapjoy
Internet United States of America

Tapjoy Tapjoy ripped me off and took my money Internet

*Author of original report: Tapjoy corrected the problem

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I purchased an offer on Tapjoy.com to receive in game bucks for Jurassic Park Builder. I never received my points. I contacted Tapjoy by email several times and it took quite some time to get a response. I also called by phone, but they just transfer you to customer service which is just a recording that says they don't have live phone support but we can leave a message.

They told me that their partner company says my purchase didn't qualify, but didn't give me a specific reason, just a group of possible reasons. How unprofessional!! I completed the offer without interruption and as it was required and Tapjoy ripped me off by not giving my the credits I was supposed to receive. I want my money back or my credits and they once again have not responded to my emails or my voicemails.

This report was posted on Ripoff Report on 11/09/2012 07:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tapjoy/internet/Tapjoy-Tapjoy-ripped-me-off-and-took-my-money-Internet-966798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 Author of original report

Tapjoy corrected the problem

AUTHOR: Chad - (USA)

After posting this complaint and one on Facebook, Tapjoy credited me with my points. I am glad they took my complaints in consideration and fixed the problem.
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