• Report: #58240

Complaint Review: Target Corporation

  • Submitted: Sat, May 24, 2003
  • Updated: Thu, September 01, 2011

  • Reported By:hammond Indiana
Target Corporation
1000 Nicollet Mall,TPN 13E, Po Box 9315 Minneapolis, Minnesota U.S.A.

Target Corporation ripoff the business that doesnt give a d**n Minneapolis Minnesota

*UPDATE EX-employee responds: Faith can be fact or fiction

*UPDATE Employee: Arrogance, Ignorance, Incompetence, Inconsistency...

*UPDATE EX-employee responds: Target Rocks!

*UPDATE EX-employee responds: Agree and Disagree

*UPDATE EX-employee responds: Agree and Disagree

*UPDATE EX-employee responds: Agree and Disagree

*UPDATE Employee: C'mon people, it really isn't that bad.

*Consumer Suggestion: I have an observation

*UPDATE Employee: Broaden your experience

*UPDATE Employee: Taget - exaggerating your stories

*UPDATE Employee: Are you sure you're working for Target?

*UPDATE Employee: Are you sure you're working for Target?

*UPDATE Employee: Are you sure you're working for Target?

*UPDATE Employee: Are you sure you're working for Target?

*UPDATE Employee: horrible workplace.

*Consumer Comment: Now I understand why Target is such an unpleasant place

*UPDATE Employee: you need to look to other parts of the store

*UPDATE EX-employee responds: target does not value or care about its employees it kills them and there hope of being anything but a pee-on

*UPDATE Employee: excuse me eric!

*Consumer Comment: No real complaint

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I am a current Target employee, but (hopefully) not for long.

I have worked for the company for about 3.5 years, and I loved it so much, I thought I would retire there.

Things started changing about a year ago. When I needed to change my availability due to the loss of a baby sitter (the death of one of my parents), they nearly fired me because I was no longer available to work weekends. I am a part time employee, not full time. Daycare is only available in my area Mon.-Fri. I was an excellent employee...#1cashier just about every week and top credit card seller(I know, everyone hates the visa card, but i NEVER forced or tricked anyone into swithching!)

None of that mattered, and there were poeple working there already that didn't have weekend availability. I finally found a family member willing to watch my child if I paid them, so I didn't get fired, but they would have canned an excellent employee just because I had i child.

Hours began to get cut, and for christmas time we were told they would pick up, but they didn't. Target decided to hire about 60 people instead, and let go of most of them in January. It is very difficult to go from an average of 23 hours a week to 10. Some weeks we'd only get 4 hours...how do you live off that?

I know this is long, but here comes the rip off...

Target corporation has decided to change the status of it's employees based on...average hours worked! So, THAT'S why they have been cutting our hours over the past year! Imagine that! I, like many others, now fall into the "limited" part time employee category. We will lose all of our benefits, except employee discount, if we do not average over 20 hours a week. As if that were up to us! There are notes posted by the schedule EVERY WEEK of people looking to pick up hours. I have a daily prescription that I will not be able to afford when I lose my health insurance. They claim if we open our availability, we'll get more hours. Well, gee, I guess I'll just put my child up for adoption so I can do that!!!! Thing is, even people with open availability look for more hours every week!

So Target has become the company who doesnt give a d**n about it's employees. It doesn't matter how long you've worked there, or how outstanding of an employee you are. store level managers are unable to help because it's "corporate policy" But I'd like to see one of those head honchos who make over a million a year, you know, the ones who make all these lousy decisions that destroy the lives of us employees, live off of our weekly paychecks!

What they don't seem to realize is that not having enough employees to service the customers REALLY hurts a business. That's what's happening to K-mart s in our area. And it's where Target is heading too...

lucretia
hammond, Indiana
U.S.A.

This report was posted on Ripoff Report on 05/24/2003 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Target-Corporation/Minneapolis-Minnesota-55440-9315/Target-Corporation-ripoff-the-business-that-doesnt-give-a-damn-Minneapolis-Minnesota-58240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

Faith can be fact or fiction

AUTHOR: MLS582 - (United States of America)

When you work for Target, you might work for, a pathological liar, or pyschopath, regardless, of how good it is to work there, just like anywhere else to work, they exist somewhere. I worked there for over 10 years, I should know.

I saw employees and employers, work like that. It takes at least 2 people to agree or at least 2 people disagree, when something happends, they do not like being confronted, with what is happening, they tell you they like to know, yet they send you someone else, their only concered with what makes Target make mone money or how to get it done faster.

You do not think a pyschopath works there, I watched a team leader pull a man's ear and when he said it hurts, he said, "then keep up with me." I bought a Video Recorder in electronics, that came with the Remote Control, it was clearly written it went with it, after just buying it, I could not reason with him, he tore up the sign, then said what sign.

You can have first hand expeirence of what happens day to day at a Target store, yet when you have problems, you will find a psychopath to disagree with you, for what happened, because the fact is, people lived through what just happend. Reading from the manual we recieved when I has hired, it states, do not tell someone about what happens, the breakroom has posted notes about this, if your not part of a union, your cowards,  because your too much of a coward to start one, they think they own you, they will aways abuse you sometime.

They told us never to put it in the wrong spot, for good a reason, yet made other people fill the empty spot with products that do not go there, when they zone,  clean up at night, yet we had the blame. Said if its in the wrong spot, a customer could get it for that price, they never did, because it scans on the other side of the room, where you buy it, only for the price it is.

For 10 years they found ways to have more money, their stock went from low $20's to over $70, now its been staying near $55, they expect for us to have less, we went from 40 hours to 12 hours and less, they expected more for less, if not, they complain as if your lazy, "why you slow, your always slow", they know why, they watch, yet they expect an answer.

They created a rule where you make at least 20 hours for single person, or 32 hours for a family to have health benifits, and other benifits, they created more work in less hours, just to create less, look how silly that is, we are not to be concerned about ourself, yet you must be there to make it all happen, when you have problem keeping up, here come the pathological liars, or pyschopaths, to tell you, you never saw what you saw, 

At a huddle, this sounds like she is a liar, a lady our LOD (leader of the day) was confronted with why we have less tha 20 hours, when they stated we would always have at least 20 hours, she talked about having less hours herself, yet did not, and her husband was unemployed she said, yet she gave birth to two kids and took the year off. 

If you think their perfect, I can understand you work at a great target store, because facts are facts, wait until they think your going too slow, if you try to explain yourself, its not what you did before, its what they expect you to do now, try to explain your self, because they were watching what was happening and they did nothing about it, except complain, then call it goal time, yet complain its not done, they think its your fault and you better have some proof you can do it faster. They expect you to change, you better start now, if you stay with them and you think its alway great, watch happens, they always expect more than you can give, your just lucky, one guy did all of C and D row in near 2 hours, how rare is that, or every single thing in the O row, the Baby Department by one person in 2 hours, yet complained about finishing earlier, when he left it took 4 women to do it, and almost the whole crewto do the C and D row in two hours when that person left.

You think we make this all up, you think we are being unfair to Target, you deserve everything you get for not havving a union at Target, look at the stockholders at Taget, their very wealthy, all from your so-called hard work, they would say.

They think its all about Target, make Target better, they really do, when it became time for people like me to get benefits, I am fortunate it federal law, to have social security and medicare, if they took it away you would have the example of Target, when my 10 year award was to be my award, they skipped me and kept the money, when I found it was given yet not received, that I later found in their records, they prevented me from looking on the Internet, yet I was to have access to fill out paperless documents they expected from me to give with needed. 
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#2 UPDATE Employee

Arrogance, Ignorance, Incompetence, Inconsistency...

AUTHOR: JayT - (United States of America)

I have worked at Target for six years now and it is, without a doubt, the worst place I have worked. When I was hired I was told that I would have forty hours, everyone was told they would have forty unless they specifically asked for less. Then, a couple years ago, they cut everyone's hours almost in half because, they said, there wasn't enough work in the poor economy. However, they were continuing to hire people to work all the hours they had taken from the rest of us.

To add insult to injury, poor performers get recognized in huddles for doing a good job. When the work doesn't get done fast enough the Team Leads and ETLs coach the hard workers, the ones who have been doing the most, and they ignore the people who move slow every day.

They tell us that if we want more hours we need to open our availability. How can we open our availability when we are already available all night, every night? Instead of giving more hours to the people who need them (the ones from whom the hours were cut in first place) they keep hiring more people. Our team used to get everything done, every day, in an eight hour shift. Now there are almost twice as many people working shorter shifts and not getting everything done. To add more insult to injury, they insist on blaming the people who have been around the longest for not working hard enough even though we are working harder (and smarter) than the new people.

Of course, whenever we raise these issues the leaders give conflicting stories, non sequiturs, and other assorted absurdities in an effort to evade accountability. This is the only place where I've repeatedly heard people say one thing and in the very next breath contradict themselves, all the while keeping a straight face and never batting an eye. Utterly unconscionable!
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#3 UPDATE EX-employee responds

Target Rocks!

AUTHOR: Veronica - (U.S.A.)

I worked for Target in Florida for 3 months last year. I was hired at a job fair to work a brand new store that was being built. I found Target a great place to work. The entire store from ETLs down to the employees were awesome. We started with a store that had pallets of shelving materials and about a month later we had set the store up and stocked it completely. During this time I had a bad medical scare and my co-workers from Team Leads to my fellow cashiers were very supportive. My ETL told me if I needed anything to let him know and he would make it happnen. I would still be there if not for a personal emergency. Soon as the emergency happened I contacted my Team Lead (Brian) to be totally understanding and compassionate. He explained how I could turn in my 2 weeks notice and be eligible for re-hire. I had to move from Florida back to my home state of Indiana. His encouraging me to work out my notice ended up saving me considerable money during the move as well as made me eligible for a great job once I settled into life here in Indiana. I have found my fellow co-workers here in Indiana to be as great as my co-workers in Florida were.
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#4 UPDATE EX-employee responds

Agree and Disagree

AUTHOR: Jessica - (U.S.A.)

I have read all of the entries about working for Target. I worked for Target for 3 years. I started when I was 17, as a cashier. I know exactly what you are talking about with hours being cut and so forth. I was only part time but there were weeks that I worked 1 day. I understand that retail fluctuates but the issue wasn't that. The issue was that Target was hiring more and more young cashiers and cutting the hours of the current ones.

I did something about it though. I went to my "Cash Sup" and asked them to put me in other places. I was immediately sent to Guest Service and I loved it over there. But for some reason one of the execs told me she'd get me more hours if Id go to the "Price Change Team." I didn't really want to but whatever right?

My schedule was awesome. I was in high school, left early, went to work till 8pm everyday and had weekends off. AS SOON AS I graduated...I was suddenly scheduled in Softlines on the weekends. I hated softlines...but someone could have discussed the abrupt change with me!

I went to the clerical person in TSC (she did the schedule) and I asked for an availability form because I couldn't work Saturdays and Sundays...the STL was standing there when I stated that...and she turned and faced me and said "Well that wont be happening!" And I faced her and said "Ok...then I will be turning in my 2 week notice."

So I quit...and my last 2 weeks were hell because NO ONE wanted me to leave. After about 3 months after I left...I came back. I missed my co workers and I missed Guest Service. The STL was FIRED after I quit as well. I called one of the execs one day and asked if I could come back and only work in Guest Services...my wish was granted.

I stayed in Guest Services for a long long time...all the Cash Sups called me "The Queen of GS."

Anyway...my point is this...Target isn't that bad. It does have kinks to work out. They do mischedule people and they do cut hours in crazy places and then they wind up having a larger problem. And the comment about "snotty" cashiers...look who they are hiring!? They hire teenagers...most respectable adults don't want to be a cashier.

I love shopping at Target and I go there millions of times a week. I don't see hardly any of the same faces though...and that means there's a lot of turn over which isn't good. I'm not just referencing the level 1's either...all the execs are different.

ALSO...about the head honchos...ya know the ones who come down to look at the store and make sure its doing what its suppose to...most of them are snotty. They wont talk to the level 1's. I'll tell you right now...I dont care what your income is...you're not better than me.

(I work for a computer company now...a govt contractor.)
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#5 UPDATE EX-employee responds

Agree and Disagree

AUTHOR: Jessica - (U.S.A.)

I have read all of the entries about working for Target. I worked for Target for 3 years. I started when I was 17, as a cashier. I know exactly what you are talking about with hours being cut and so forth. I was only part time but there were weeks that I worked 1 day. I understand that retail fluctuates but the issue wasn't that. The issue was that Target was hiring more and more young cashiers and cutting the hours of the current ones.

I did something about it though. I went to my "Cash Sup" and asked them to put me in other places. I was immediately sent to Guest Service and I loved it over there. But for some reason one of the execs told me she'd get me more hours if Id go to the "Price Change Team." I didn't really want to but whatever right?

My schedule was awesome. I was in high school, left early, went to work till 8pm everyday and had weekends off. AS SOON AS I graduated...I was suddenly scheduled in Softlines on the weekends. I hated softlines...but someone could have discussed the abrupt change with me!

I went to the clerical person in TSC (she did the schedule) and I asked for an availability form because I couldn't work Saturdays and Sundays...the STL was standing there when I stated that...and she turned and faced me and said "Well that wont be happening!" And I faced her and said "Ok...then I will be turning in my 2 week notice."

So I quit...and my last 2 weeks were hell because NO ONE wanted me to leave. After about 3 months after I left...I came back. I missed my co workers and I missed Guest Service. The STL was FIRED after I quit as well. I called one of the execs one day and asked if I could come back and only work in Guest Services...my wish was granted.

I stayed in Guest Services for a long long time...all the Cash Sups called me "The Queen of GS."

Anyway...my point is this...Target isn't that bad. It does have kinks to work out. They do mischedule people and they do cut hours in crazy places and then they wind up having a larger problem. And the comment about "snotty" cashiers...look who they are hiring!? They hire teenagers...most respectable adults don't want to be a cashier.

I love shopping at Target and I go there millions of times a week. I don't see hardly any of the same faces though...and that means there's a lot of turn over which isn't good. I'm not just referencing the level 1's either...all the execs are different.

ALSO...about the head honchos...ya know the ones who come down to look at the store and make sure its doing what its suppose to...most of them are snotty. They wont talk to the level 1's. I'll tell you right now...I dont care what your income is...you're not better than me.

(I work for a computer company now...a govt contractor.)
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#6 UPDATE EX-employee responds

Agree and Disagree

AUTHOR: Jessica - (U.S.A.)

I have read all of the entries about working for Target. I worked for Target for 3 years. I started when I was 17, as a cashier. I know exactly what you are talking about with hours being cut and so forth. I was only part time but there were weeks that I worked 1 day. I understand that retail fluctuates but the issue wasn't that. The issue was that Target was hiring more and more young cashiers and cutting the hours of the current ones.

I did something about it though. I went to my "Cash Sup" and asked them to put me in other places. I was immediately sent to Guest Service and I loved it over there. But for some reason one of the execs told me she'd get me more hours if Id go to the "Price Change Team." I didn't really want to but whatever right?

My schedule was awesome. I was in high school, left early, went to work till 8pm everyday and had weekends off. AS SOON AS I graduated...I was suddenly scheduled in Softlines on the weekends. I hated softlines...but someone could have discussed the abrupt change with me!

I went to the clerical person in TSC (she did the schedule) and I asked for an availability form because I couldn't work Saturdays and Sundays...the STL was standing there when I stated that...and she turned and faced me and said "Well that wont be happening!" And I faced her and said "Ok...then I will be turning in my 2 week notice."

So I quit...and my last 2 weeks were hell because NO ONE wanted me to leave. After about 3 months after I left...I came back. I missed my co workers and I missed Guest Service. The STL was FIRED after I quit as well. I called one of the execs one day and asked if I could come back and only work in Guest Services...my wish was granted.

I stayed in Guest Services for a long long time...all the Cash Sups called me "The Queen of GS."

Anyway...my point is this...Target isn't that bad. It does have kinks to work out. They do mischedule people and they do cut hours in crazy places and then they wind up having a larger problem. And the comment about "snotty" cashiers...look who they are hiring!? They hire teenagers...most respectable adults don't want to be a cashier.

I love shopping at Target and I go there millions of times a week. I don't see hardly any of the same faces though...and that means there's a lot of turn over which isn't good. I'm not just referencing the level 1's either...all the execs are different.

ALSO...about the head honchos...ya know the ones who come down to look at the store and make sure its doing what its suppose to...most of them are snotty. They wont talk to the level 1's. I'll tell you right now...I dont care what your income is...you're not better than me.

(I work for a computer company now...a govt contractor.)
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#7 UPDATE Employee

C'mon people, it really isn't that bad.

AUTHOR: Chris - (U.S.A.)

I have worked at Target for 9 months now, and I must say, the experience has been nothing less than wonderful. Target Corporation is a great company with great business ethics and the utmost concern for the happiness of their Team Members and Guests.

I work as a full time cashier and I get 32-40 hours per week. On occasion, I get less than that, but whenever I do, I write my name in the wanting hours log, and I always get enough hours to boost me back up to 32+. With the exception of one or two Team Members who have poor attitudes, everyone is very nice and friendly to me.

Some of my fellow Team Members get a little snappy when under stress, but they are not at all as bad as how I was treated at Country Buffet or McDonalds. Managers there would YELL at me, and often only over little things. My team leads at Target sometimes talk with a firm tone, but no worse than that.

I have read about all of your stories about being treated unfairly, and I must say, I have not seen that at all at my Target. I have seen at least two team members who have been pregnant, and needed a leave of absence, and it was given to them promptly. One of those two was even was put on bedrest, and she was able to leave so promptly that it was like she had disappeared. I saw her a few weeks later, she checked out in my line, she used her discount, I asked her where she had gone, she told me she was on bedrest, and had no complaints. All was well.

Now that I think about it, though, there is one incident a Team Member told me about where an Executive Team Lead was being a jerk about something. This team member, Lisa, was being cut on hours after the holiday season was over due to decreased business. So, she sought employment at Michael's to make up for the lost hours. When one team lead, Linda, heard about this, she went to Lisa and told her that Michael's was a competing interest to Target, since we sell limited art supplies. (In the employee handbook, it goes over this, i.e., you can't be working at Wal-Mart and Target at the same time.) Well, of course, being a more logical person than Linda, Lisa told her that Michael's is not a competing interest with Target, and continued to work there. So, they continued with this arguing for a few weeks, and Lisa did something you Team Members with store-specific problems should have done a long time ago; she called the Employee Relations and Integrity hotline. The person Lisa talked to agreed fully with Lisa, and told her that Linda was misinterpreting the conflicting interests policy. Then, the ERI phone support person talked to Linda and told her that she was wrong. Situation settled. So, as you can see, executives, just like you, just work at Target. Just because they are in a higher up position than you does not mean they know everything or even properly uphold the views of Target Corporation.

So, in conclusion, if you ever have a problem with what any of your superiors say, first, go to your TRL. If that doesn't work, go to an Executive, and if that doesn't work, go to your Store Team Lead. And, if all else fails, call the Employee Relations and Integrity hotline. I don't know if I am allowed to post the number here, but the number is inside the employee comment card in your store's Team Member area. Also, it may be on Target.com's Team Member Services page. (http://target.com/target_group/stores_services/team_services.jhtml) I hope you all found this helpful, and I hope you all straighten out your issues with Target Corporation and continue to enjoy your jobs there.

Regards,
Chris
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#8 Consumer Suggestion

I have an observation

AUTHOR: Layne - (U.S.A.)

I found it interesting that it was mostly women with the complaints and men thought it was a great place to work and get promoted.

Is Target trying too hard to compete with Wal-Mart? Weren't they paying attention when those women filed that HUGE class action law suit against Wal-Mart for this very thing?

Better wake up Target. You may be next.
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#9 UPDATE Employee

Broaden your experience

AUTHOR: Kevin - (U.S.A.)

I've been working with Target since November of 2003. I started as the lowest of the low of retail - a cashier. I had 30 hours a week, sometimes more since I started around Christmas. I was also hired as seasonal. After Christmas (actually, the day after), I was moved up into Guest Service. From there I have worked at TSC, Hardlines, Softlines, Food Ave., and Electronics.

I now am averaging 38-40 hours a week. This is because I'm available to work ANYWHERE. Yes, my schedule is wide open, but I still have experience in all the departments.

Talk to your TRL, your GSTL, your TL or LOD/EXEC and find out what you can do. Target is NOT that mean...
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#10 UPDATE Employee

Taget - exaggerating your stories

AUTHOR: Kyle - (U.S.A.)

Obviously I can't be sure all Targets are the same, but I started at mine almost 3 months ago. I'm still probationary for another week or so, but I've been paying attention to the store politics since I started working there. I think you guys are exaggerating your stories, and that you are selfish and have a bad attitude.

Everyone at target has a job to do. It's not the executive's job to zone the store - that's the sales floor's job. It IS their job to walk the store, though. It might be irritating (and it certainly is) when an ETL tells you to go back through an isle that you just went through, but that's your job. I have a lot of respect for execs. ESPECAILLY the hardlines execs that supervise the flow team. It happens several times per week - the exec comes in at 3:30am and they leave at 4:30pm the next day. Those are insane hours - if they tell me to take an extra 2 minutes to touch up an isle, i'm gonna do it.

The only complaint I have about Target is that it's run inefficiently. I read someoene else talk about them cutting cashier hours and the sales floor having to backup all night. I thought it through one night. They had fired a cashier earlier that week and the store team leader refused to call anyone in because she wanted to save on hours. If there had been one more cashier that night, it would have cost them about 5 hours. Instead, they had the sales floor run for backup all night, and it caused us to have to stay at least an hour later that night to zone. Well, if you add it up, there were 6 part-time people on the sales floor and 3 full time. That means it cost them MORE hours to not fill the cashier shift than they would have spend to call someone in.

The other thing I don't like is their overtime policy. If you're full time, it's your job to budget your 40 hours because you're not allowed to work ONE MINUTE over 40 hours. Its ridiculous how desperately the team leaders avoid overtime. They come in 2-3 hours late, leave early... it really screws up the 'team'. They call it 'cutting overtime'. You shouldn't have to budget your overtime, you should do your job for as long as it takes to get it done. You shouldnt have to F everyone over by leaving early just to avoid getting in trouble with the execs.
I dont know what the guy was talking about before, about cashiers being rude and it being impossible to get help. Dude, just pick up a phone and we will be there to help you in less than 60 seconds or else we get bitched at by execs. I've never seen anyone be rude to a guest at Target.

Haha, and you're right, it does seem that the cutest girls work at guest service.

ANYWAYS, except for a few problems, I think Target is a nice place to work and shop.
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#11 UPDATE Employee

Are you sure you're working for Target?

AUTHOR: Mark - (U.S.A.)

I have been with Target for 2 1/2 yrs. I am cross trained on the sales floor, cashier, guest service, and clerical. I have never had the problems that you guys are having. My question is...did you guys ever meet with the TRL (Team Relations Lead)? If not, the reason you guys are getting screwed is because of yourselves. If you ever feel like you are being treated unfairly that is the person to go to. Also about the hours...all of our hours get cut...it's retail. I can sympathize with you, but the stories on here are all so exagerrated that I just dont know what and who to believe. But honestly if it's for your best interest I would urge you people to go get a job that has set hours of 20-40 hrs a week so you dont have to worry about the trends of consumer buying.
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#12 UPDATE Employee

Are you sure you're working for Target?

AUTHOR: Mark - (U.S.A.)

I have been with Target for 2 1/2 yrs. I am cross trained on the sales floor, cashier, guest service, and clerical. I have never had the problems that you guys are having. My question is...did you guys ever meet with the TRL (Team Relations Lead)? If not, the reason you guys are getting screwed is because of yourselves. If you ever feel like you are being treated unfairly that is the person to go to. Also about the hours...all of our hours get cut...it's retail. I can sympathize with you, but the stories on here are all so exagerrated that I just dont know what and who to believe. But honestly if it's for your best interest I would urge you people to go get a job that has set hours of 20-40 hrs a week so you dont have to worry about the trends of consumer buying.
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#13 UPDATE Employee

Are you sure you're working for Target?

AUTHOR: Mark - (U.S.A.)

I have been with Target for 2 1/2 yrs. I am cross trained on the sales floor, cashier, guest service, and clerical. I have never had the problems that you guys are having. My question is...did you guys ever meet with the TRL (Team Relations Lead)? If not, the reason you guys are getting screwed is because of yourselves. If you ever feel like you are being treated unfairly that is the person to go to. Also about the hours...all of our hours get cut...it's retail. I can sympathize with you, but the stories on here are all so exagerrated that I just dont know what and who to believe. But honestly if it's for your best interest I would urge you people to go get a job that has set hours of 20-40 hrs a week so you dont have to worry about the trends of consumer buying.
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#14 UPDATE Employee

Are you sure you're working for Target?

AUTHOR: Mark - (U.S.A.)

I have been with Target for 2 1/2 yrs. I am cross trained on the sales floor, cashier, guest service, and clerical. I have never had the problems that you guys are having. My question is...did you guys ever meet with the TRL (Team Relations Lead)? If not, the reason you guys are getting screwed is because of yourselves. If you ever feel like you are being treated unfairly that is the person to go to. Also about the hours...all of our hours get cut...it's retail. I can sympathize with you, but the stories on here are all so exagerrated that I just dont know what and who to believe. But honestly if it's for your best interest I would urge you people to go get a job that has set hours of 20-40 hrs a week so you dont have to worry about the trends of consumer buying.
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#15 UPDATE Employee

horrible workplace.

AUTHOR: E. Elizabeth - (U.S.A.)

I feel the exact same ways that all of you feel. At my target, the store team leader (or whatever) was transferred b/c she did such a horrible job. My target sucks a*s, big time.

I've worked there for about a year and realized that employees are getting 40 hours who have only been with the company for a month or two and here I sit with 20 hours begging for more! I've asked my ETL (excutive team leader) why my hours are cut, when he's racing off to do an interview.

I've realized that older people get promoted more often than younger. I've noticed that you have to be "cute" in order to work at guest service. I've noticed that you have to kiss a*s so you don't have to do your job.

What really sucks is, they ALWAYS cut hours while the sales floor is running to back up cashier, so when the store closes everyone has to stay there until 3 in the morning to put up foreign and zone. Just so they can 'save' money.

Another thing that pisses me off, is I live quite aways from my target and they schedule me 4 hours EVERY effin day of the week. I love it. I realize that we are all a "team" but it really makes me mad when an ETL carries around a walkie and tells someone that something needs to be zoned and walks right past it and goes into their office and kicks off their shoes. Or when you need a GSTL and they are in who knows where, and it really pisses the guests off b/c it takes them 10 minutes to realize that you need help.

And I absolutely love it when your breaks and lunches are ALWAYS 2 to 3 hours late, but yet you get your a*s chewed if you are late coming back.

Target knows that the ecomony is horrible so they know you need a job and they will treat you like s**t, and employees will take it for 6 or 7 dollars an hour b/c they have no other choice. But that's life the only person who can change it is you.
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#16 Consumer Comment

Now I understand why Target is such an unpleasant place

AUTHOR: Margaret - (U.S.A.)

I have noticed a serious decline in customer service at Target over the past year or so. It is impossible to get help and the cashiers are very often snotty/borderline rude or they completely ignore you. It is just an unpleasant place to be.

Now I think I understand why. I would have trouble being helpful & friendly when I'm stressing about how I'm going to make it because my company keeps cutting my hours. I might be angry at the obvious uncaring attitude that my employer displays. When will companies realize that customer service & productivity go hand & hand in with happy employees.

As long as Target keeps that attitude they will go the way of K-Mart. Let's face it, if I want to go to an unpleasant store & deal with hostile employees, I'll go to Walmart. At least their prices are a little lower.
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#17 UPDATE Employee

you need to look to other parts of the store

AUTHOR: Bob - (U.S.A.)

I am in Target store management and can tell you like I've heard over and over... If your not getting enough hours as a cashier, you need to look to other parts of the store. Maybe do service desk, salesfloor or something that would increase your hours. Pick up shifts when needed, be flexable. Also, the head honchos do not dictate the hours at store level. It is one of two people, your store team lead and your team relations. They are the only people that give and take away hours. As for everything else, I began my career as a level 1 on the salesfloor, I did my job and kissed the right butt and I'm now on my way up. If you try to buck the system you'll get it in the long run. You apparently didn't make the relationships when it mattered.
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#18 UPDATE EX-employee responds

target does not value or care about its employees it kills them and there hope of being anything but a pee-on

AUTHOR: Lily - (U.S.A.)

lucretia YOUR SO VERY RIGHT, ..i am now an x-employee of target, i also worked there for 3 years and was promised great things such as promotions and so on. i also had a very open sch. and worked every holiday to suit there needs. well in june i was lead to believe if i transfered i would have a better chance to get a promotion,so i did just to get crapped on and told in so many ways by the store manger that this would not be happening in that store.so i transfered agian my hours went up yes but they expected unrealistic finish times such as 5 hours to flow,6 hours to backstock and so on .i agree with you target sucks a*s. now i am pregnant when they found this out they stopped training me for a leadership position and started training someone else.they also recut my hours down to 15 hours a week after i had went to the doctor and got a work release form.target does not value or care about its employees it kills them and there hope of being anything but a pee-on.
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#19 UPDATE Employee

excuse me eric!

AUTHOR: Lucretia - (U.S.A.)

Perhaps you didn't read my whole complaint. I stated that I was the #1 cashier and top credit card seller. Every member of management AT STORE LEVEL tells me I am an excellent employee and knows that when I am at work a good job wiil be done. I always get excellent reviews...no improvements needed they say. One of the managers even started what was called the "red card club" because of the outstanding job I do. They always choose me when a new employee steps on to help train them.

So don't even say that is why target is doing this. There are about 100 people in the store affected by this...are they all suckey employees too? No there are many excellent employees there that are upset, and I am their voice. these decisions are made by people who get 400% bonuses on top of their already huge salaries, and they are just greedy for more money.

oh and eric, why do we all go to work? To make money, right? well, i chose retail as a career because i enjoy customer servive., not for the money. I DO NOT have an "attitude" when I am at work because of this, because it is not my managers or the customers fault! I can't count how many unhappy customers I encountered at work yesterday and I feel bad for them. there are plenty of changes target has made that affects them, too. by cutting hours, customers do not get the proper customer service they deserve. and why are the big wigs turning a profit in the first place? because of the customers! and because of the hard working employees who help the customers!
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#20 Consumer Comment

No real complaint

AUTHOR: ERIC - (U.S.A.)

Lucretia,
Do you know the single reason that a company exist. It is to turn a profit. You act as though Target owes you a job, you act as though Target works for you. Targets management must do whatever it can so that the company stays healthy and is able to employ people of your community. Why do you think you can dictate the hours you want to work. They hired you and as an employee they have the right to dictate when you work. If it's so bad find another job. I would venture to say the attitude you display on this website is most likely the same attitude you display at work and I wouldn't blame Target for thier decision to cut your hours. If you had to make decisions that were best for your company would you cut the hours of a great employee? No you would not, you would see to it that they represented your compnay as often as possible. I would guess you are an employee that they would ratheer see move on.
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