- Report: #814914
Report - Rebuttal - Arbitrate
Complaint Review: Target.com
Target.com Order Cancelled, No Notification Internet
*UPDATE EX-employee responds: success happens only when it does
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I find it ridiculous that we have been waiting for 16 days for an item only to find out it was not coming. We have a new baby on the way and my husband and I had decided that the stroller would be my only gift for Christmas as we were saving for the new baby. Now I find out that we will not be receiving this item. On top of not getting my Christmas present, I must now find another higher priced stroller to replace the one that I have ordered from Target. I am disgusted that this issue has happened. This was our first (and probably last) time ordering from Target and the level of customer service offered has been subpar. I liken this to this years issue with Best Buy, selling items that were not in stock and would not be in stock in time for the holiday. The difference is, when these people contacted Best Buy they were offered gift cards for the issue and offered a solution. I have not been offered any type of solution and I cannot believe this is how a multi-billion dollar corporation would treat their customers. It is as if to say Who cares about one customer, we have a ton. Target.com is not offering me anything to alleviate this issue! I even asked that a similar stroller be sold to me at the same price (there is a $25 price difference between the two).
This report was posted on Ripoff Report on 12/28/2011 01:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Targetcom/internet/Targetcom-Order-Cancelled-No-Notification-Internet-814914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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