• Report: #968164

Complaint Review: Tavelocity Yahoo Travel

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  • Submitted: Mon, November 12, 2012
  • Updated: Mon, November 12, 2012

  • Reported By: Wes Quenichet — North Richland Hills Texas United States of America
Tavelocity Yahoo Travel
Internet United States of America

Tavelocity Yahoo Travel Horrible Customer Service, Website designed to collect Fees. DO NOT USE Internet

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I was booking a flight home for a couple of days, and had my boss do it for me. For some reason he chose to use yahoo travel. He sent me the ticket and I immediately noticed it was wrong. The dates were incorrect.  I got on the phone to call and correct it. The immediately repeating message is sickening, as it thanks you for holding, and apologizes for the delay, and then does not even break. It cycles over and over again, like a twilight zone merry go round. I hung up. I never got an answer. Time was of essence, so I booked another flight with yahoo, since I was already there.

 I am sitting on hold with them right now. It's been 30 minutes, and no human or computer response. So let's go back. Noticing his dates were wrong, I decided I could still use the ticket on those other dates, and would just book another ticket. Making sure to check my dates carefully, I booked another ticket for the correct times. I flew out the next day. When I got home, I realized the return ticket emailed to me in my itinerary was wrong.

Now here I am, in the rabbit hole. I can't get any one on the phone. I will continue this report once I speak to some one, but right now  have three paid for tickets I can't even use, and no help from yahoo or travelocity at all.

This report was posted on Ripoff Report on 11/12/2012 02:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tavelocity-Yahoo-Travel/internet/Tavelocity-Yahoo-Travel-Horrible-Customer-Service-Website-designed-to-collect-Fees-DO-N-968164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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