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Report: #545091

Complaint Review: TawagPinas.com - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: MadConsumer — Torrance California USA
  • Author Confirmed What's this?
  • Why?
  • TawagPinas.com Internet United States of America

TawagPinas.com Keepcalling.net Calling cards that connect to wrong number constantly Internet

*Author of original report: Still Lousy

*Author of original report: TawagaPinas Lousy Service

*UPDATE Employee: Customer Complaint Resolved

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This company sells international calling cards to the Phillipines. 9 out of 10 calls either don't connect and you will still get charged for the call or it does connect but to the wrong number.  When you finally get it to connect to the correct number then the sound quality is so poor you can't hear the other person very well.  I have tried using 3 different phones and the same problem with all 3.  This company needs to be put out of business until they can provide the service that they are selling.



I have had to call them every day to get credited back for the charges.

This report was posted on Ripoff Report on 12/24/2009 06:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tawagpinascom/internet/tawagpinascom-keepcallingnet-calling-cards-that-connect-to-wrong-number-constantly-inter-545091. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
0Employee/Owner

#3 Author of original report

Still Lousy

AUTHOR: - ()

POSTED: Monday, September 21, 2015

5 Years later and still the same crap.  Calls do not connect, or they still connect to wrong numbers.  Call quailty is outright disgusting.  How they stay in business in beyond me.  I have been trying for 3 days to make a call and it NEVER goes through.  One of the access numbers I use says the number I am dialing is incorrect.  Don't know how a number in speed dial can be wrong when it has worked other times.  Crappy company & crappy service.  Much better off using 2 tin cans and a string!!

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#2 Author of original report

TawagaPinas Lousy Service

AUTHOR: MadConsumer - (USA)

POSTED: Saturday, February 23, 2013

How funny that they respond saying they are a Good company with the lowest rates. Well they are a lousy company with some of the HIGHEST rates in the industry. EVERY SINGLE phone call drops.  Doesn't matter if they give refunds or not. Who wants to make a call that doesn't connect or connects to a wrong number in a totally different country than the one you are calling.  This company needs to be shut down. 100% of the calls are just terrible. Even if it does connect you can't hold a conversation for more than 5 seconds due to the sound quality being so poor. AT &T charges only a few cents more for the same call with 100% improvement over this voip company!!

Do yourself a favor and stay far far away from this company!!!
They need to be shut down!!


TawagPinas
4780 Ashford Dunwoody Rd, Suite A 236
Atlanta, GA, 30338
United States

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#1 UPDATE Employee

Customer Complaint Resolved

AUTHOR: Silvana Santa - (United States of America)

POSTED: Monday, March 01, 2010

TawagPinas.com is offering the best service at the lowest rates. All customer complaints that are opened with our customer service are resolved immediately and poor or disconnected calls have been credited back. TawagPinas.com has a clean product with no hidden fees and free features available to improve customer experience.

Thank you,
Silvana Santa
Director of Public Relations
TawagPinas.com


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