• Report: #426808

Complaint Review: Tax Incorporated , yulia Diaconu

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  • Submitted: Sat, February 21, 2009
  • Updated: Tue, January 31, 2012

  • Reported By:waco Texas
Tax Incorporated , yulia Diaconu
8075 W Third St Suite 400 Los Angeles, California U.S.A.

Tax Incorporated ,yulia Diaconu I was robbed of $6,500.00 by tax incorporated during a very vulnerable time and lied to repeatedly by "Yulia diaconu" dealing with them placed my home in foreclosure Los Angeles California

*UPDATE Employee: REBUTTAL TO A FALSE COMPLAINT

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I contacted Tax incorporated back in January of 2008 after I received a letter from the IRS stating that I owed 55,000.00 in back taxes. I came in contact with tax incorporated while searching the web and I immediately contacted them.

I was given a "free consultation" to determine if I "qualified" for any of their programs. In a matter of 3 minutes I was told I was qualified and that they would need to get started right away because I "qualified" to have my tax debt settled for $7,000.00. This "supposed" $7,000.00 would then be repaid to the irs over a 5 year period.I was extremely excited, because my family of four was operating on one income and this was a "golden" opportunity to put our irs problems to rest.

I was told all of this could happen for a fee of 6,500.00. this was a very steep but considerably less than the 48,000.00 savings I was promised. We were told if we came up with half the money they could get started as long as the other half was paid within a two week period. We sacrificed everything we had in savings plus the next two paychecks to make our "4 month miracle happen"( we were told the entire process from start to finish would take four months).

This process began in january 2008. we were told there was no need to contact them for updates on our situation basically we were told not to worry....."HAVE NO FEAR...TAX INCORPORATED IS HERE". how naive we were to believe that.

After 2 months I called to see how everything was coming along and got a voice mail ( yulia Diaconu). I left her several messages but she never returned my calls. In the meantime I was still getting threatning letters from the IRS. Finally in late march I was asked to update my bank statements and when I asked yulia about the threatning letters I was told to "ignore" the statements and that was a "scare tactic" by the IRS to deal with "me directly" instead of tax incorporated. Yulia has a way with words and eventually calmed my fears, little did I know "she was a wolf in sheeps clothing". I would soon find out.

In september 2008 I received a bounce checked fee from my bank and I called to dispute it and i was told all of my accounts had been levied by the IRS and my heart dropped. I had a zero balance and no income at all. That was not he end of the nightmare my employer notified me that my wages were being garnished by the IRS.

I contacted Yulia in a panic and i was told "give me a week to take care of this". this was in october 2008. I was told to refax seemingly hundreds of documents that I already previously faxed. I was then told in a sarcastic insensitive manner.."I am not suppose to be telling you this but the irs will not compromise your tax debt, so I can't make you any promises". I was furious at this point and I asked her What happened to the program that I "qualified " for when I gave up the 6500 and she said.." It is not my job to educate you on the tax resolution process"!!!! I was very vulnerable and livid and in a complete state of shock, she then began yelling at me in a very unprofessional manner telling me that i was not her only case.

I contacted The IRS myself and explained my situation and I was told that "it's unfortunate that you ran into a predator like tax incorporated" but we will still have to levy the wages but that they would work with me on coming up with a suitable payment plan on the 55,000.00. My life was in ruins and I was desperate to have the garnishment lifted so i agreed to pay 1000.00 a month in order to lift the levies on my bank accounts as well the garnishment.

Today my home is in foreclosure and my financial situation is a complete mess. My gas and water were both shut off as a direct result of the levies on my bank acounts and wage garnishments. I had not heard from tax incorporated since october 2008 until I received an e-mail from the better business bureau in response to a complaint i made against Tax inc......The e-mail stated that tax inc had settled my entire balance for 3000.0 saving me 52,000 dollars. This e-mail was from yulia diaconu(tax Inc) to bbb. The e-mail was a bold faced lie!!!!! I contacted the IRS about the e-mail and I was told that was false and no offer in compromise had been made. They also stated that none of the documents I refaxed to yulia back in October were ever faxed or mailed to them. I was advised to stay away from companies like tax inc and that this was not the first time tax inc has done this to one of their customers. When I tried to reach tax inc by phone, I was told my case was closed because I should never had filed a complaint against them.

I am currently working with the IRS to compromise my debt without any third party. Surprisingly everything has been very professional and they have been very helpful and sympathetic to my situation with tax inc. I will probably never get my 6500 back but I learned a very tough lesson. I am interested in any class action lawsuit against this company. It is hurtful that during these tough economic times ,we as Americans are preyed on by companies such as these and nothing is done about it.

lisa
waco, Texas
U.S.A.

This report was posted on Ripoff Report on 02/21/2009 06:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tax-Incorporated-yulia-Diaconu/Los-Angeles-California-90648/Tax-Incorporated-yulia-Diaconu-I-was-robbed-of-650000-by-tax-incorporated-during-a-ver-426808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

REBUTTAL TO A FALSE COMPLAINT

AUTHOR: YD - (United States of America)

This letter is in response to a complaint from Radee Shamsid-Deen. The taxpayer claims that Tax Inc. and Yulia robed him of $6,500. That is inherently untrue. Yulia is an employee of the company and does not charge clients any fees. She does not quote any fees either. She works directly with the IRS on the taxpayers' accounts. Regardless, our company did not rob the taxpayer of anything. He signed an agreement to pay $6,500 for our services. The taxpayer further claims that his bank accounts were levied and that the IRS issued a wage garnishment. That is correct. That did take place because the taxpayer was not cooperating with us: he did not submit a filled out questionnaire and all of the supporting documents to us in a timely manner. They were faxing us pieces of documents here and there, but never a complete set. Once, we received all of the documents that the IRS requested, we contacted the IRS, gave them financial information necessary to stop collection actions over the phone and subsequently mailed all of the required supporting documents to the IRS. Besides, the IRS abated the following penalties and related interest on the taxpayers account for several years per our written request.

2004removed $2,898 of penalties and interest.

2005removed $1,173 of penalties and interest.

2006removed $613 of penalties and interest.

All these numbers can be verified on the Account Transcripts from the IRS we are willing to present as proof.

On 12/08/2008 Yulia established a partial pay installment agreement for the taxpayer in the amount of $300 per month. The IRS letter is available to prove this.

The IRS Account Transcripts also show proof that the IRS placed the taxpayers account into a pending Installment agreement status as of 10/17/2008. That is the time when we were able to finally gather all the necessary documents from the taxpayer and the IRS received those supporting documents from us.

Both, the IRS letter and the IRS Account Transcripts confirm the fact that the installment agreement was established on 12/08/2008.

The IRS Account transcripts also show that the wage garnishment was in place from 11/03/2008 through 04/03/2009 despite the fact that the taxpayer was placed on the installment agreement. Please see the explanation below why this happened.

On 10/28/2011 we contacted the IRS to find out why the wage garnishment was in place after we set up an installment agreement for the taxpayer. We spoke to Ms. Ringle, ID#100-1307210. She stated that I/A for $300 was set up on December 8th of 2008. However, she stated that the taxpayer called the IRS on January 8th of 2009 and requested for the wage levy to continue. Therefore, the IRS continued to garnish the taxpayers wages. We have a transcript of the conversation with the IRS available to prove this.

We have diligently completed the work on this account. Unfortunately, some taxpayers will never be happy because they are frustrated with their own situation. That has nothing to do with the work we have done. They have not paid the IRS in several years. In the same manner, they don't want to pay our company for services done. They want to use us and then later complain to get their money back. Please contact us if you have any questions. Once again, we have all documentation from the IRS to prove everything stated in this letter.

Sincerely,
 
Tax Inc.
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