- Report: #105248
Report - Rebuttal - Arbitrate
Complaint Review: Tax Ready - NADN
Tax Ready - NADN4310 South Cameron St Las Vegas, Nevada U.S.A.
Tax Ready AKA NADN Deception, lies: one of the ugliest scams around ripoff Las Vegas Nevada
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I didn't waste any time when my information arrived and called Tax Ready immediately to start the process. My first coaching call was to a woman who didn't seem to know her ABC's any more than being the tax professional she made out to be; I actually knew loads more than her. She was new to the company I was told by the Senior Tax Manager on the floor that night, and with his assistance, we all would work together. That comforted me.
We concluded THAT night that they could not find the additional $3000.00 they claimed they could, so that very moment I asked to cancel my membership as the rules and regulations stipulated. They agreed, but now......you must first fax over your cancellation to the Client Resolution Department. From there they will confirm receipt of such and submit for refund of any monies paid. I will receive a check within 60-90 days.
I called on the 91st day. Tax Ready was bought by their sister company National Audit Defense Network and all former Tax Ready clients will be on the top of the refund list. Here we go.......!!! I have spoken to no less than 17 different people, faxed over and over the same cancellation paperwork, just changing the dates and putting the person's name down the page. I have spent hours (appx. 6 1/2) being passed around, on hold, disconnected. Got no call-backs from any of the managers I left messages with. Wrote letters and left voice messages to the president of NADN and guess what? Still waitin.
Lake Orion, Michigan
This report was posted on Ripoff Report on 08/24/2004 07:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tax-Ready-NADN/Las-Vegas-Nevada/Tax-Ready-AKA-NADN-Deception-lies-one-of-the-ugliest-scams-around-ripoff-Las-Vegas-Neva-105248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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