- Report: #426275
Report - Rebuttal - Arbitrate
Complaint Review: Taxi Music Service
Taxi Music Servicetaxi.com Calabasas, California U.S.A.
Taxi Music Service Failed to honor one year guarantee to refund 300.00 membership fee Calabasas California
*REBUTTAL Owner of company: We Agree with Smytor
*Author of original report: Update on Taxi complaint
What they are saying is that if you want a refund you have to write to them and give your unassailable reasons why you are not happy with all three items; listings, feedback and customer service. Being unhappy with one or two won't do. Once you've written to them, there's no further dialog. That's the end of it so far as they are concerned. They will not consider any further comments from you. So if you are unsure whether you can come up with acceptable reasons why you are unhappy with all three aspects of their service, don't join and expect to be able to get a refund.
It cost me 300.00 to learn this, so I wanted to pass it along and hopefully save others from losing their money. I might add that if this company is so deceitful as regards their refund policy, one might ask in what other ways will they take advantage.
Casar, North Carolina
This report was posted on Ripoff Report on 02/19/2009 06:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Taxi-Music-Service/Calabasas-California-91302/Taxi-Music-Service-Failed-to-honor-one-year-guarantee-to-refund-30000-membership-fee-Cala-426275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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