- Report: #1121726
Report - Rebuttal - Arbitrate
Complaint Review: Taxnet Financial
Taxnet Financial, Select State/Province USA
Taxnet Financial Fraud, Rip Off, Unauthorized use of information, Chicago IL
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They file a tax return in my behalf that was not authorize by me. They have no signed documents form me stating or agreeing to them to file for me. Also my tax return was filed wrong because they did not have the all the information regarding my taxes. No one contacted me and told me that they would be filing my return. I have spoken to the IRS about this situation as of 2/6/2014 the day I found out that they processed my return. I called several times on 2/6/2014 to get no answer just an answering service. I left several message and never recieved a return call. I called several times in the morning of 2/7 and finally on the 5th call and a 10 minute hold time at 11:08 a.m. a women got on the phone. She didn't give me her name or ID number. I explained to her that my tax return was filed by them and was not authorize and also that the balance of the refund is wrong because they didn't have all my info. I asked her if they took a tax preparation fee from my return she said yes. I said I don't know how that is possible if I didn't authorize you to file my return. Then she tells me it's no problem they can do a amended return for me free of charge. I told her I shouldn't have been charged in the first place and I wanted my refund plus the preparation fee that they charged me. She said she will send her boss an email about the situation and then hung up. This place is very unprofessional. They are ripping off innocent people. I am a single mother of 3 and I work two jobs. I work very hard all year and I don't expect to get ripped off by people praying on hard working people.
This report was posted on Ripoff Report on 02/07/2014 10:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Taxnet-Financial/Select-StateProvince/Taxnet-Financial-Fraud-Rip-Off-Unauthorized-use-of-information-Chicago-IL-1121726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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