- Report: #531180
Report - Rebuttal - Arbitrate
Complaint Review: Taylor Tile and Stone
Taylor Tile and StoneElkhorn Nebraska-Omaha Nebraska Elkhorn and Omaha, Nebraska United States of America
Taylor Tile and Stone Jason Taylor Does Rip Off Work, Terrible job, cuts corners, Elkhorn and Omaha, Nebraska
*REBUTTAL Owner of company: slanderous and untrue
Another company who I'd used before for other flooring gave me a quote and he beat it after I told him what it was. I think he just thought he could do a crappy job because he was doing it for less, but that is not right.
He left 6 in gaps away from the wall with no tile, in the laundry room. He did not remove the floor boards, just tiled up to them and when I told him about it, he said he would have to charge a lot more to do that. He should not have taken the job if he didn't want to do it right.
He did not remove the water softner, just tiled around it and grouted a big wide circle around it. I cannot believe this job. I paid him without looking at it first, because I trusted him as a businessman and had no idea anyone would do a thing like this. He didn't cut the tiles the right size on a couple stairs so he just grouted about 2 inches thick on them to fill in the space. Its horrible. He grouted big huge spaces around the doorways. He can't cut tile obviously because there are crooked pieces with big spots of grout in them. I will post a picture of one and you be the judge. Do not ever use this person because he won't return your calls if he knows you are not happy, in fact he lied and blamed the laundry room on his worker and then never would answer the phone when I called. He lies, he cheats. He is a dishonest and horrible company. Never use him, if you want the job done good.
This report was posted on Ripoff Report on 11/30/2009 09:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Taylor-Tile-and-Stone/Elkhorn-and-Omaha-Nebraska-/Taylor-Tile-and-Stone-Jason-Taylor-Does-Rip-Off-Work-Terrible-job-cuts-corners-Elkhorn-531180. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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