Complaint Review: Teak-collection.com - Internet
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- Author Confirmed
- Teak-collection.com Internet United States of America
- Phone: 3104917147
- Web: www.teak-collection.com
- Category: Furniture & Furnishings
Teak-collection.com Patrick Cameron Circumvent PayPal Protection to defrud you of your down payment Internet
*REBUTTAL Owner of company: This is not fraud
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Ordered a dining room table and made downpayment of USD 430.00 through PayPal, assuming my money would be protected, and assuming this was a safe way to deal with an Internet Company that was unknown to me.
Boy was I wrong.
PayPal a.) doesn't cover claims that are in regards to a down (or partial) payment, and b.) they don't cover claims that are filed 45 days after the payment. Well, the lead time for this article was given to me as way longer due to "overseas production". Smart scam to circumvent PayPal's protection they advertise to their customers.
Guess I should have read the fine print in PayPal's terms & Conditions, so the blame is on me for this one.
The website teak-collection.com is now down, emails are bouncing back, the Scam Artist behind it (calling himself "Patrick Cameron") doesn't reply to emails sent to a gmail address that he or she provided in addition to the official looking email address on the teak-collection.com domain. STAY AWAY PEOPLE!
This report was posted on Ripoff Report on 10/10/2012 08:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/teak-collectioncom/internet/teak-collectioncom-patrick-cameron-circumvent-paypal-protection-to-defrud-you-of-your-dow-953242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
This is not fraud
AUTHOR: teakcollection - (United States of America)
SUBMITTED: Friday, October 26, 2012
You can thank PayPal for not giving you back your money, I've given up on this business as we used PayPal as our primary payment processor, I am tired of PayPal blocking my account and issuing refunds to customers who have already received furniture from us. In your case, PayPal used the money you paid us to issue a refund to another customer who charged back their payment, even though they had received their furniture. PayPal have done this one too many times and we are currently over $3000 out of pocket on the last shipment we sent. I'm not holding your money, we didn't even withdraw it from our PayPal account, so I don't understand why PayPal won't refund you, they claim they have refunded you in my account.......
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