- Report: #950269
Report - Rebuttal - Arbitrate
Complaint Review: TeamLava
TeamLava1000 Bridge Parkway Redwood, California United States of America
TeamLava Locks Consumers Out Of Game Play After Soliciting&Accepting Hundreds Of Dollars To Play Bakery Story Redwood, California
*Consumer Comment: Re Gold issues.
TL suddenly and without prior notice doubled the costs of all in-game items, recipes, and activity without increasing the game income at all. As a result, I and numerous other players became concerned that TL had done this in an effort to force us to buy even more gems if we wanted to continue enjoying what we had already bought. We banned together in an online protest after pleading numerous times with TL to reconsider. Not only did they refuse, but they outsourced our private game identities and passcodes to "Agents" using Chinese political censorship tactics on us. When we used the word "boycott" in a statement on our bakery wall, a pop up displayed a message that the word was inappropriate language.
I used colored tiles I had bought to write the word B.Out on my floor. An Agent removed the tiles from my floor and locked me out of my property for four days. When I was allowed back in, I noted that a statue I had won after completing a series of goals had been locked away from me permanently. Then I used some of my tiles and wrote the phrase "Black Out" on my floor. An "Agent" locked me out of my property again and sent Storm8 (who provides game players with ID passcodes) a notice falsely alleging that I had used inappropriate language and had disrupted their Service to others. This is America, a land of free speech and consumer protection law.
This report was posted on Ripoff Report on 10/03/2012 11:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/TeamLava/Redwood-California-94065/TeamLava-Locks-Consumers-Out-Of-Game-Play-After-SolicitingAccepting-Hundreds-Of-Dollars-950269. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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