• Report: #448145

Complaint Review: Tech 100 Auto Repair, Ron Cobbley

  • Submitted: Fri, May 01, 2009
  • Updated: Fri, January 18, 2013

  • Reported By:North Logan Utah
Tech 100 Auto Repair, Ron Cobbley
1449 No. 1200 W. #5. Layton, Utah U.S.A.

Tech 100 Auto Repair, Ron Cobbley, Mechanic Sold us a engine when he knew transmission was bad Layton Utah

*Consumer Comment: Tech 100 is Honest

*General Comment: Easy...

*Consumer Comment: My Experience

*Consumer Comment: Ron is the most honest mechanic I've met!

*Consumer Comment: Can't Be The Same Guy

*Consumer Comment: Ron + Tech100 = Great Service

*Consumer Comment: Hatin' on Ron just ain't right! He's the man!

*Consumer Comment: Tech 100 treated me well

*General Comment: Six Years of Great Service

*General Comment: Super Nice Guy

*Consumer Comment: Tech 100 is my go-to repair shop

*General Comment: I would recommend Tech 100 to anyone!

*REBUTTAL Owner of company: My side of the story

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Tech 100 Auto Repair business card says that it is fair, honest and reliable. They are not any of these.

On March 30, I told my car to Tech 100 and got an intake manifold replaced. Two weeks later the engine went. I had my car towed to Tech 100. I did not want to replace the engine if the transmission was bad. He said that the transmission looked good on three occassions. When I got my car back, the transmission was shifting hard. It had never done that before.

I took it back into him and he said there were no error codes and that the transmision was fine. I took it to a Buick Regal dealership and Ammaco transmission/Cottman and they said the transmission was bad and that I needed to spend 1,000.00 to replace it. I asked Ron if he checked the transmission, he said "no." A few days later he changed his story and said that the transmission was in good working conditoin and that he actually checked the transmission.

This was a false statement. He made us fix our engine, knowing that our transmission was bad. He drove our car for 200 miles without authorization and he said that no codes ran. I told him that the codes came up. He said that they do not. When I got the car back, I went back to the Cottman Transmission and they showed me the code.

I would never go to this mechanic. He is dishonest and is awful customer service. He gives your car back to you in a worse shape. I never had a problem with the car until I took it to Ron at Tech 100. He is awful. I spent $3000.00 in the last month. I think he is horrible. Do not go to him, at all. You will regret it.

North Logan, Utah

This report was posted on Ripoff Report on 05/01/2009 05:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tech-100-Auto-Repair-Ron-Cobbley/Layton-Utah-84041/Tech-100-Auto-Repair-Ron-Cobbley-Mechanic-Sold-us-a-engine-when-he-knew-transmission-was-448145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Tech 100 is Honest

AUTHOR: DaTruth - (USA)

 My experience with Ron and Tech 100 was nothing but honest. He told me my problems, what needed to be done and how long it would be. He took excellent care of me and did exactly as stated. I had no further issues after my car was fixed by Ron. I would recommend Tech 100 to everyone I know.

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#2 General Comment



 Its easy to see WHY the Original Poster went to such great legnths to bad mouth that mechanic. Its MUCH easier to blame ANYONE ELSE then it is to admit that YOU are the problem. As someone who has had BOTH engine AND transmission problems, I can tell you that you can have a problem and sometimes it doesn't show up as a "code". From ALL of the reports I have read here and other consumer sites, this mechanic is a RARE FIND!!!! HONEST!!!!! Something that the OP should take a lesson from. THEY want to blame the mechanic when the REALITY is that BOTH their engine AND transmission needed work. As we can see, a FEMALE wrote it. Meaning that there is a good chance that SHE doesn't know her butthole from a catalytic converter (pun intended!) NOT that she isn't any good at automotive work, just SHE doesn't know what SHE is looking for. The mechanic more then likely hook the vehicle up to the computer and wasn't getting any codes. Since NO ONE has x-ray vision, without taking the transmission apart completely this mechanic would have NO CLUE just looking at the OUTSIDE of the transmission if there was actually something DEEPER!!! So the OP has bad mouthed an innocent person all because SHE doesn't know HOW to take care of her car. Odds are that it needed oil and SHE just turned the radio up instead of dealing with the noise!! The point is, its VERY CLEAR just from what SHE posted that there were maintenance issues that SHE did not do, and when it comes time, SHE has to pay for it. So instead of admitting that SHE screwed up, SHE makes a innocent person HER VICTIM!!! Personally, I feel that those low brow individuals who use the web in such a fashion should be taken out back and WHIPPED with their own mouse!!! But THAT is MY personal opinion!!! The reality is the OP has some SERIOUS mental issues that causes HER to blame OTHERS instead of owning up to her mistakes. I applaud this mechanic for being HONEST in a world that ALLOWS them to screw us all over. I congradulate this mechanic because I PERSONALLY would have been at the court house at 9 am the next day filing a suit to take EVERYTHING from HER for her spitefulness online.

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#3 Consumer Comment

My Experience

AUTHOR: Deb - (United States of America)

In the summer of 2012, my daughter burned up the engine of her Nissan.  I took it to Ron and he put a new engine in it.  When we got it back, the transmission was having problems so I contacted Ron.  He checked it out and found he had inadvertently damaged the transmission while replacing the engine. 

He, at his own cost, put in a new transmission and provided my daughter with a loaner car at no charge while he completed the repair.

I have dealt with several repair shops in the area, but for the past few years have been using Ron and have found him to be very honest and reputable, as well as an excellent mechanic.  I would recommend him without hesitation.
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#4 Consumer Comment

Ron is the most honest mechanic I've met!

AUTHOR: Heather - (United States of America)

A few months ago my cars timing belt went out. I called around to all different mechanics to try to get a quote on repairs just to be told that my car was an interference engine and I would have to pay at least $2000 to have it fixed since they had no way to check it to see if I had bent anything. A friend of mine referred me to Ron and he was able to look up my engine type with my VIN and assured me that my car was infact NOT an interference engine and that he could fix it. In all he repaired the timing belt, pulleys, water pump and serpentine belt for under $700! My car that I was told was unfixable unless i paid $2000 was fixed because of this amazing man! Now I don't have to take out a loan for a new car and I can afford to go back to school! I think that he is the best and most affordable mechanic I've ever come across and I will trust him to repair anything else that breaks on my car. I will continue to refer him to all of my friends. An honest, professional mechanic that actually cares about helping people is hard to come by. This guy is the best around.
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#5 Consumer Comment

Can't Be The Same Guy

AUTHOR: TamiS - (United States of America)

When this site came up, first thing, in the search engine I thought...ya well there can't be ANYTHING negative about him.

I have had nothing, but positive experiences with Ron.  Our 2004 Durango blew a rod through the engine and a friend recommended we have it towed to Tech 100...cause they had been using them for years.  He told us that Ron is very fair and honest.  He called Ron and told him that we were coming.  Even though Ron was closed...he still answered the phone and told us to just drop the key in the slot and he would look at it first thing.

Ron was very quick to get back to us and let us know that indeed that is what had happened.  He informed us that there had been a recall on our engine...that we had never gotten notification on - from Dodge.  He told us that the recall notice expired at 60,000 miles - but he still tried to see if Dodge would pay for it.  He didn't have to spend the time doing that.  He just did.  Then when they wouldn't do it...he went out of his way to find us the best deal.  Plus, he was giving us break on his labor.  My husband was unemployed, at the time, and we thought that was why he was giving us a break and trying SO HARD to get us taken care of.  We thought our friend had told him about our situation.  Come to find out...he didn't have a clue.  He was just doing that because he is fair and honest.  I will never take my cars anywhere else...if I can help it.

Another experience I had...was with a friend.  She owned a Saturn, which he specializes in, and it had just crapped out on her.  She asked me for Ron's information, so I gave it to her.  She called and talked to him.  She told him what had happened.  He informed her that was a flaw in that particular Saturn.  He told her that he could fix it....however, it would just continue to break on her.  He told her that Saturn has a program where she can turn her car in and get money for it...plus, help with buying a new car.  He told her that was her best bet, but if she didn't want to do that...he would fix-it.  However, he STRONGLY discouraged her from doing that...cause she would have to keep fixing it.  He didn't just give her the information, for the program, and send her on her way....he did all the steps to get her taken care of.  She got all the credit for her Saturn and then went and was able to get a new car and NO it didn't have to be another Saturn.  Even though he never did any work on her Saturn...she told me that she would go to him again - because he was honest with her.

Ron is a REAL rare commodity in his field.  I would recommend him ANY DAY and I do!!!
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#6 Consumer Comment

Ron + Tech100 = Great Service

AUTHOR: Anderschase - (United States of America)

The author of this report is obviously confused and trying to find blame.  I have use Ron many, many times over the years for different family cars and he has been nothing but great.  He even drove out to our house for a follow up on one particular issue to make sure everything was still running smoothly.  I would recommend him to anyone.
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#7 Consumer Comment

Hatin' on Ron just ain't right! He's the man!

AUTHOR: RobertR - (USA)

I have been a loyal customer of Ron's for years. He runs the best, friendliest, and most cost effective repair shop in Layton.

In the past, I had taken my car to 6 different repair shops in Layton, all with mixed results. I never really trusted the workers at those shops - they would always seem to find at least 3 other problems with my car, in addition to the reason I brought them the car in the first place. Needless to say, I was feeling very frustrated.

On a whim, I brought my car to Ron's shop. It is fairly small, tucked away behind the Main Street Jiffy Lube near Khols. I was willing to try most anything. What a pleasant surprise. The shop is completely local, and owned by Ron Cobbley, who does the majority of the repairs. This is important to know: most shops overcharge on either parts or service to cover overinflated managerial costs. Ron has effectively cut out the middleman, making his prices UN-FREAKING-BEATABLE. Believe me, I am a cheapskate, and I ALWAYS call at least 5 shops to see if anyone can beat his prices. I should just give up on that, but I still do it for some reason. No one can beat his prices - plain and simple.

In addition, the quality of the repairs is always top-notch, and Ron always guarantees his repairs. If something goes wrong with a recent repair, he will go out of his way to rectify the situation at little or no cost.

And (if that weren't enough) if Ron does not have the means to perform a repair or service, he will do his best to find you the best deal and/or shop to accommodate you.

As far as the complaint that I am responding to, I don't personally know the situation, but I can say that it seems to be a streak of bad luck. Having done business with Ron for a little more than 5 years, I always refer my friends, family, and other acquaintances to Tech 100 with 100% confidence. Ever taken your car to a shop you can completely trust? Try it with Tech 100 sometime; it's pretty refreshing.   
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#8 Consumer Comment

Tech 100 treated me well

AUTHOR: Jim - (United States of America)

Ron Cobbley has been working on my 1997 Ford Ranger for almost six years. I was a walk in customer when I moved to Layton. He has been up front and honest with me regarding any repairs. I always check his price quotes for parts and labor and his are always lower than the big name auto repair places.

I have never had a problem with a repair he has completed and he gets the work done in the time frame he committs to. I work in Salt Lake and take the Frontrunner daily. I drive in occasionally. I have no plans on purchasing a new vehicle and feel comfortable knowing I have a mechanic I can trust to keep my Ford running strong. Anna from Logan should know that I have no regrets.
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#9 General Comment

Six Years of Great Service

AUTHOR: Pam - (United States of America)

I was very surprised to read the negative comment regarding Ron and Tech 100.  My experience has been totally positive and I wouldn't take my vehicles anywhere else! My son-in-law introduced me to the auto shop when he first came into the family about six years ago. My three children, my sister and her family, and some of my co=workers are all loyal customers.  Through the years, I have found Ron and his employees at Tech 100 to be honest, reliable, and reasonably priced.  One time I went in thinking I needed to replace my brakes.  They checked them and found that there had been some dirt that was making them squeak.  They sent me on my way without charge.  That is just one example, but I could name many more.  I feel lucky that I found Ron and his shop. I know that I will get the best treatment and most honest deal.  I will continue to recommend Tech 100 to friends and neighbors!
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#10 General Comment

Super Nice Guy

AUTHOR: Michelle - (United States of America)

Ron helped me with my 15 passenger van - he was professional and got the job done quickly and the price tag couldn't be beat anywhere else! As a single mom, I was worried about being taken advantage of, but was referred to Ron and assured that I could trust him. I was not disappointed!! He got right to the point and didn't prescribe any unnecessary repairs.  I have recommended him to people I know - I won't go anywhere else from now on. You won't find a more honest guy for your automotive needs!
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#11 Consumer Comment

Tech 100 is my go-to repair shop

AUTHOR: phunsakaer - (United States of America)

I was searching for the Tech 100 address when I saw the Ripoff Report as the first item which came up on my search.  I had to write a rebuttal to clear the record because Ron Cobbley does not deserve the negative publicity.  We have had nothing but positive experiences with Ron at Tech 100.  He is so helpful that we feel like we have our own personal auto mechanic.  Ron is dependable, honest, and extremely helpful.  His bids are always very competitive, and always lower than the big auto shops.  If you want personal, quality service, I highly recommend Tech 100.  We have been a customer for several years and have no plans to take our business elsewhere.
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#12 General Comment

I would recommend Tech 100 to anyone!

AUTHOR: Cfarnwide - (United States of America)

I was shocked and disappointed to see this complaint as a top hit on a Google search.  I was actually searching for Tech 100's phone number and address to pass on to a friend as I had a completely opposite experience with Ron than what Anna had.  And let it be known, Ron is not a friend and I had never heard of him or his repair shop before taking my vehicle to his shop.

On November 17th 2011 I was trying to get my 1999 Saturn SL2 to pass emissions and inspection but Jiffy Lube would not even begin because my vehicle was smoking.  I left Jiffy Lube and made the drive to Tech 100 and talked to Ron about having my engine worked on.  On the way I was fully prepared to spend up to $1000 to have it repaired believing it was probably piston rings.  After a short conversation Ron explained all Saturn SL2's are prone to burning oil but not bad enough they will not pass the state safety and emissions test.  He went out to look and listen to my vehicle while it was running and was convinced it was just a simple matter of it sitting for 3 weeks without running at all and hadn't burned out all the crud on my short drive to Jiffy Lube by my residence.  He also hooked up the OBD computer reader and it return all systems were ready with no error codes.

To make a long story short, Ron could easily have told me it needed work and charged me his rate of $1500 it would take to repair the engine and I would not have questioned it all.  In all, I spent a total of ZERO dollars!  He even took the time to stop by the emissions and inspection station after closing up his shop to check up on my situation.

I would, will, and already have recommend Ron at Tech 100 Auto Repair!
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#13 REBUTTAL Owner of company

My side of the story

AUTHOR: TECH 100 - (United States of America)

It is extremely difficult to diagnose a transmission problem when you can't drive the vehicle because the  engine has a rod knock. Anna's car needed an engine because of the rod knock, and that is what I fixed. I am not psychic and do not have a crystal ball. It's my word against hers. The facts are her car needed an engine and that is what I replaced. I do not give a guarantee on something that I have no control over. Her car drove out of the shop when the engine was replaced and shifted fine. I have been in business since 2003 and this is the first complaint I have had in 6 years. Check the Better Business Bureau.
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