• Report: #923476

Complaint Review: Tech Centre Fort Erie

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  • Submitted: Mon, August 06, 2012
  • Updated: Thu, October 11, 2012

  • Reported By: brad — fort erie Ontario Canada
Tech Centre Fort Erie
1267 Garrison Rd Fort Erie, Ontario United States of America

Tech Centre Fort Erie CSN Tech Centre Companies who move and change names are like the phone call from Microsoft: Beware! Fort Erie, Ontario

*REBUTTAL Owner of company: We appreciate your feeback

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Three tries and your out. I am not paying for bad services. My friends agree some have met with same fate. Paid for nothing, be sure you have computer knowledge before going to a company that changes its name and moves from place to place consistently.  How do you recreate your company by taking another in the same town, way to beat competition maybe take on Staples next time. Time will tell and why can't you write a review on google? Hmm!

This report was posted on Ripoff Report on 08/06/2012 10:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tech-Centre-Fort-Erie/Fort-Erie-Ontario-/Tech-Centre-Fort-Erie-CSN-Tech-Centre-Companies-who-move-and-change-names-are-like-the-ph-923476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

We appreciate your feeback

AUTHOR: CSNiagara - (Canada)

I'd like to personally thank you for filing your issue as we take all reviews seriously and use this customer feedback to help us learn and grow. 

As you may already be aware, we have grown from a small operation known as "CS Niagara" into a premiere technical support centre and we are very proud of our staff for helping us achieve success in Fort Erie (and beyond).  If it wasn't for the customer service oriented staff and the dedicated technicians we wouldn't be as fortunate to be in such a grand facility. 

Prior to building our new offices we chose to upgrade our image and name to better reflect how we help the residential and business community in the region.  In order to help us remember where we came from we decided to keep a small piece of our history with us.  Our company name is now 'CSN Tech Centre Ltd.' but is marketed as simply 'Tech Centre' to keep from a minute-long introduction when customers call in.  :-)

Our customers continue to choose us because of our expertise and service-oriented ethics.  If it wasn't for loyal Fort Erie residents, we wouldn't have been able to grow and we thank you all!  If anyone would like to know more about us, feel free to contact us at: 905-871-TECH (8324) or info@csniagara.com.  You may also choose to contact me directly (Ed Smith, President) at 905-871-TECH ext. 705 or esmith@csniagara.com

Once again, thank you for your submission.

Regards,
Edward Smith
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