• Report: #1134978

Complaint Review: Tech Saviours Online Support

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  • Submitted: Mon, March 31, 2014
  • Updated: Mon, March 31, 2014

  • Reported By: Judith — Winnetka California
Tech Saviours Online Support
Republica Moldova, UTA Gagauzia , Select State/Province USA

Tech Saviours Online Support Adam Smith, Harris Anderson ( if real names) They steal Money From you Republica Moldova UTA Gagauzia

*REBUTTAL Owner of company: Techsaviours Support

*REBUTTAL Owner of company: Techsaviours Support

*REBUTTAL Owner of company: Techsaviours Support

*Author of original report: Save your Rep. I think not

*REBUTTAL Owner of company: Techsaviours Support

*Author of original report: Tech Saviours relentless attempts to scam

*Author of original report: Techv Saviours Still At Scamming

*Author of original report: More info - no rebuttle

*Author of original report: Added info - No rebuttal- TechSaviours Scams

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Last year 2013,I looked on the internet for Apple Suport last year because I had a problem with receiving too many  e-mails  from foriegn locations. I found a site that advertised Apple Support and called Tech Saviours . I aked them  how I could stop receiving those foriegn e-mails. They  said they needed to take ove my computer  to go in and see what is happening. I allowed this and  then they told me after a few minutes that  my computer had been compromised.

The guy said he couldd fix this but frist I had to pay for services then they gave me a song and dance about the price of services $400.00 dollars for a year and $800.00 for lifetime service.  They took over my p/c and begn clicking  at different things  then they sent me a form to  pay for services. I chose  the lifetime with reluctance. I felt very skeptical from the start but  felt I should at least give them a chance. They all spoke like they were from India and I just dont trust  them. (Prejudicial  a bt, but that's how I feel)

Anyway they sent this  form on line and  they asked me to fill in my info and credit card info  and  then asked if I had a pay pal account . I told them yes and they had me put my info in  so they could collect the money. the minute i put my info in the guy immediately clicked to complete sale I told him to please let me do my owe=wn clicking  and he just ket on  completeing the sale at my protest. I told him I did not want him to do anything without explaining to me  exactly what and why he was doing it.  HE said yes  but kept on  taking control of my p/c.  After the things had been fixed, he said , he Signed off Chat. 

I felt uneasy about the  transaction and called APPLE to see if they were affiliated with TEch Saviours and they said they were not. I then called Tech Saviours back and told them I felt ripped off and told them  they were in no way associated with Apple as they had advertised. and I felt they had falseified there services. I denmanded my money bak and after some hollering on my part they returned $400.00 dollars back to my paypal account.  They said they were charging me the 400. for their services and that would take care of a years services. I said okay and we hung up. I was still upset and felt I should have had all the money returned.

Fast forward to Saturday , March 29th 2014 10:00 a.m. I receved a call from Tech Saviours (a Harris Anderson doubt it's a real name) saying they  had to return my $400.00 dollars  to me because they had lost their liscense to do buisness with  the US.  He said in order for me to get my money I had to be on my computer  so he could get my credit info to send me my money. I  told him  to wait  that i had to go to the cpmputer. Once there  he told me to go to teamviewer.com  then that gae him controls of my p/c agsin. I was very upset over this since I remembered   what they did from before but since they had returned my money previously I had some trust  he would do as he said.

He began taking over control and sent me a Western Union form  to fill out  and ehn I asked why he said it was so he could send me  the money . HE began filling out the form and when it came to the credit info he asked me to put my info in , saying he could not see my number   and showed me what he would see which was a bunch of ******* saying this was all he could see whne I enterd my credit card info. Then once I put that all in well things changed rather quickly. (OH as he was filing out info I felt  skeptical and began taking screen shots of everything he did.)  HE then   put in an amount of $275.00 and I asked  where thee 400.00 dollars was  he siad jsut wait you will get your money back just hold on a couple of minutes we need to finish.  then I noticed a payee  as Fred MIller.

I then asked who the hell that was and he said that as who I had paid my money to. I quickly took a screen shot of that. and he submitted the info. RIght away I received an e-mail alert from my bank saying 275.00 was charged to my account. I told  Harris? that I wanted that money back inot my account and he quickly trashed the Bank alert. I saw what he was doing and I told him I would scream bloody murder if i didn't see that money back into my account. HE said WU would call to verify the transaction . I told him I don't think that's what they do. HE said he would call me back .Well he then pretended he could not hear me and said are you still there, hello, hello. I said i was still here but he hung up on me.

I then knew  I had been scammed and  quickly trashed the team viewer and turned off my computer. Before I did this I could still see he was trying to delete all the evidence of e-mails sent from  Western union and my bank .Then I immediatlety called my bank and told them That the money was fraudenlty taken form my account and to please cancelmy card. Then I called Western Union Fraud department and told them what had happened and that I had not set upthe account and to please cancel the account and not to pay on the transaction. I had the MTCN number and she was grateful for that.  They sent me e-mails saying  all had been cancelled on Sunday.

No more than 5 minutes of receiving  that I received another e-mail from Western Union  asking me to verify my e-mail and to use the pin on the e-mail . I immediately sent it to the fraud division and called them  and the person I spoke with said a software compnay was trying to begin another account . I told her they should stop doing business with tech saviours ans they were defrauding  hundreds of peopl thus way. I did not respond to  the e-mail.   I have all my documentation of screen shots  to prove my case.  NEVER CALL TECH SAVIOURS for any thing. I want to see them taken off the internet for good.


This report was posted on Ripoff Report on 03/31/2014 05:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tech-Saviours-Online-Support/Select-StateProvince/Tech-Saviours-Online-Support-Adam-Smith-Harris-Anderson-if-real-names-They-steal-Mone-1134978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
5Author 0Consumer 4Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Techsaviours Support

AUTHOR: Techsaviours - ()

Dear Jag,

Extremely sorry for your complaint. As per your concern – We don’t have any phone number 747-200-9515, so it’s fully clear that no one is calling to you from Techsaviours. For your kind information - our contact number is 1-877-719-029. In first sight, it’s only fraud work of scammers which are dealing with customers for fake support services. Don’t trust on such scammers that are making effort to pull down Techsaviours reputation.

We take your complaint seriously as it,s big issue for Techsaviours reputation. If you have any proof that confirms your claim as per your previous complaint, we would request you to email us the same along with your Techsaviours customer ID on care@techsaviours.com. We will start investigation and then appropriate action will be taken upon it if needed.

Thanks & Regards,
Techsaviours

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#2 REBUTTAL Owner of company

Techsaviours Support

AUTHOR: Techsaviours - ()

 Hi Judith, Really appreciate your quick response. However i would like to bring into your kind attention that you have filed a complaint by the of name Judith, And our internal quality team has inspected the same on ripoff website. All these allegations really cost us in big manner where in we have a dedicated quality and investigation department which closely work towards behest of our customer address their issues and resolve customer complaints. It took us so much of effort and investment to increase our brand equity which in turn earn us customer loyalty & credibility. Anyways i would you to tax your brain on below mentioned few points which clearly throw more light on you above mentioned concerns: • We have no customer by the first initial Judith as per our last 2 years sales records. • We have checked our call recordings for date that has been mentioned Saturday , March 29th 2014 10:00 a.m, no such call has been found on our server • We never ever had any establishment at address you mentioned, ie. TechSaviours Online Support Republica Moldova, UTA Gagauzia. • Nor we have any affiliate partners at this location. • From so many years we have been continuously serving our valuable customers in US, and our license or contract never got expired. • Last but not the least we never take any payments through western union. • Hope above points would clearly depict the right picture and clarify doubts at your end that we are no where involve in this entire exercise. Moreover for your convenience and satisfaction we would love to conduct investigation for entire matter. As per our last request would highly appreciate if you could coordinate with us and provide necessary evidence so that our forensic & quality team would expedite the process. Thanks & Regards, TechSaviours

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#3 REBUTTAL Owner of company

Techsaviours Support

AUTHOR: Techsaviours - ()

Dear Sir,

Extremely sorry for inconvenience. We at Techsaviours are serving software support services with full of customer satisfaction. Some scammers are playing game to make Company reputation down. Be aware from such scam calls which intention to earn money on behalf of Techsaviours. Our certified technicians assist customer with complete confidential process.

We take your complaint seriously as it’s big issue for Company reputation. If you have any proof that confirm your claim of charge, we would request you to email us the same along with your Techsaviours customer ID on care@techsaviours.com. Our quality team will investigate and then needed action will be taken upon your complaint.

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#4 Author of original report

Save your Rep. I think not

AUTHOR: Jag - ()

My reports are not  in the name of Judith so why do you know my first name?!!!!  

YOu know what you did! Your business is a front for scamming.The only thing you can do is give me back my original $ 400.00 dollars I was foolishly bilked out of. If you are so reputable then you know my address and you can mail me a check.

 

You did nothing to fix my PC.

You only responded/rebuttled  in hopes to  coverup of your unlawful practices.  You think by sending a rebuttal that people will think you a reputable company. Well, I know better and anyone reading this, don't you believe it either.

I gave all the evidence  to the police and to Western union. I never want to talk with your india asses again.  

I don't answer SKype calls, or unlisted numbers or I don't recognize. You know you are guilty. 

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#5 REBUTTAL Owner of company

Techsaviours Support

AUTHOR: Techsaviours - ()

Dear Judith,


We are extremely sorry to hear about your complaints. Being member of USAAB, Techsaviours is one of the leading online software support company. Some of scammers are trying to pull down reputation of Company to make its fame to defame. We provide reliable software support with full of customer satisfaction, we will investigate at our end to clear all doubts.

We take feedback seriously as it’s major issue for our company reputation and if you have any proof which will confirm your claims on here, we would request you to email us the same along with your Techsaviours customer ID on our email address care@techsaviours.com . We would like to investigate the case and then action upon it if needed.

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#6 Author of original report

Tech Saviours relentless attempts to scam

AUTHOR: Jag - ()

It's 6:00 a.m. and my phone rang  I looked at the number 747-200-9515 the same  number in  my previous report. When I didn't answer they called again. It's now a form of harrassment.  How do I make it stop? I want Tech Saviours behind bars and run out of business.

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#7 Author of original report

Techv Saviours Still At Scamming

AUTHOR: Jag - ()

Techsaviours  is still at ripping people of. 

I receieved so many calls and Just don't answer. 7:30 a.m. Yesterday I was resting  and could not see the phone number so I answereed it  thinking it was my sister. Well low and behold this guy identified him self and I heard the india accent and I told  him to get off the phone  I would not talk to him and hung up. A second call came - I didn't answer.

A third call came and I picked up the phone and said yelled "stop calling me." HE said ma'am  we're  calling to give you a refund. With that I blew  up I yelled at  him to "F..K You" and that he was a crook and not to call my d**n number again, then hung up. The  number  he called from  is 747-280-9515.  IF you remember  this was how my one and only id  and bank account was compromised. These theiving assholes  are relenlessly  calling  everyone. It's like round the clock scamming.

I won't talk to anyone  over the phone with an india accent. 

 

 

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#8 Author of original report

More info - no rebuttle

AUTHOR: Jag - ()

I received another  call from 1-661-748-0241 (a skype call) same as  the original. Techsaviours is still calling and probably have sacmmed thousands out of their money. Never answer  any call from this number.  I'd like to see all of these scammers behind bars.

If you check out the number on 800notes.om you ill see that I'm not the only one who has had bad dealings with them.

They are based out of INDIA and all are a bunch of liars and thieves.

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#9 Author of original report

Added info - No rebuttal- TechSaviours Scams

AUTHOR: Jag - ()

After all  the online remote scamming  from TechSaviours. They had the gall to send an email  trying to cover up thier actions by warning of  fraud. They sent an attachment, of which I had no intentions of opening. Once opened I'm sure it would have sent malware to my p/c. The e-mail was full of mispelled words and constantly reffered me to go to their website. I am sure this was another attempt to  de-fraud me again. The e-mail was from The San Diego address. I immediately went into my preferences and blocked them from being able to send me anymore e-mails.  They are relentless in their efforts to steal your money.

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