- Report: #1139763
Report - Rebuttal - Arbitrate
Complaint Review: Tech Supply King
Tech Supply KingInternet USA
Tech Supply King Ikona Yumsoftwarecenter Bait and Switch Internet
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I ordered Windows 7 Professional Upgrade retail (part number FQC00130). The cost was $104.99. While that would have been a really good price, it turned out that it was was too good to me true.
Instead of shipping me the genuine product, they sent me an email with a product key. The confirmation email had a return address of firstname.lastname@example.org. The activation email had a return address of email@example.com. The instructions said to register at softwareCenterSupport.com to download the product.
At this point, they already had my money. I wasn't about to risk infecting my computer, too.
I called Microsoft and asked them if the product key is legit. (I figured that it wasn't (since legit software isn't sold this way), but I wanted to hear it from them) Turns out that the product key is for Windows 7 Enterprise. The only legitimate way to purchase Windows 7 Enterprise is through Microsoft's volume licensing program. Volume license software is downloaded from Microsoft, not "smartsoftwaresupport."
Tried calling the company at 877-563-0091. When you call that number all you get is a robo-voice recording. Tried emailing their tech support at support@TechSupplyKing.com. That email bounced. Tried submitting an RMA request to their website. No response.
Finally, I went to the bank and disputed the charge on my credit card. It might take some time to get the charges reversed, but at least I won't die of old age waiting for these jokers to refund my money.
I wish I had found this site before wasting my time and money on this.
This report was posted on Ripoff Report on 04/17/2014 05:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tech-Supply-King/internet/Tech-Supply-King-Ikona-Yumsoftwarecenter-Bait-and-Switch-Internet-1139763. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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