• Report: #1139763

Complaint Review: Tech Supply King

  • Submitted: Thu, April 17, 2014
  • Updated: Thu, April 17, 2014

  • Reported By: Brent — Wisconsin
Tech Supply King
Internet USA

Tech Supply King Ikona Yumsoftwarecenter Bait and Switch Internet

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I ordered Windows 7 Professional Upgrade retail (part number FQC00130).  The cost was $104.99.  While that would have been a really good price, it turned out that it was was too good to me true. 

Instead of shipping me the genuine product, they sent me an email with a product key.  The confirmation email had a return address of no-reply@emailserversent.net.  The activation email had a return address of activation@emailserversent.com.  The instructions said to register at softwareCenterSupport.com to download the product.  

At this point, they already had my money.  I wasn't about to risk infecting my computer, too.

I called Microsoft and asked them if the product key is legit.  (I figured that it wasn't (since legit software isn't sold this way), but I wanted to hear it from them)  Turns out that the product key is for Windows 7 Enterprise.  The only legitimate way to purchase Windows 7 Enterprise is through Microsoft's volume licensing program.  Volume license software is downloaded from Microsoft, not "smartsoftwaresupport."

Tried calling the company at 877-563-0091.  When you call that number all you get is a robo-voice recording.  Tried emailing their tech support at support@TechSupplyKing.com.  That email bounced.  Tried submitting an RMA request to their website.  No response.

Finally, I went to the bank and disputed the charge on my credit card.  It might take some time to get the charges reversed, but at least I won't die of old age waiting for these jokers to refund my money.

I wish I had found this site before wasting my time and money on this.


This report was posted on Ripoff Report on 04/17/2014 05:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tech-Supply-King/internet/Tech-Supply-King-Ikona-Yumsoftwarecenter-Bait-and-Switch-Internet-1139763. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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