• Report: #860639

Complaint Review: Tech Support.

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  • Submitted: Wed, March 28, 2012
  • Updated: Wed, March 28, 2012

  • Reported By: Travis — Rancho Cordova California United States of America
Tech Support.
unknown Internet United States of America

Tech Support. Diamond Overcharged us for technical support. Internet, Internet

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March 25th, 2011.  I received a phone call from a person stating they were technical support from the Hewlett Packard company.  They claimed that there was something wrong with our computer and said they could fix it.

Two and a half hours later they were "finished".  They had scared us into thinking there was really something wrong with our system.  The "fix" was suppose to be for 3 years.  We have Norton and had not had any problems. 

Then they went and cleaned out my bank account, charging me $269.99 after promising me they would not take the money until I got paid in April 2012.  This has to be a scam and I want my money back.

This report was posted on Ripoff Report on 03/28/2012 03:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tech-Support/internet/Tech-Support-Diamond-Overcharged-us-for-technical-support-Internet-Internet-860639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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