- Report: #1165923
Report - Rebuttal - Arbitrate
Complaint Review: TechnologicalSupportZones.com
TechnologicalSupportZones.com Matt and Alexander They call their customers stating that their computer is at risk. They say they are with Microsoft and that they are legitimately subcontracted through Microsoft. They gain access into customer computers, telling them that they use face book also. They ask if your picture is really you. They ask you, your age. They comment on how you look and sound. They will tell you that you are pretty and how young you sound. Chicago Illinois Internet
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I received a telephone call from phone number 302-356-0538 on Tuesday, July 29 at 12:53 p.m. This phone conversation lasted for 31 minutes and 25 seconds. The caller wanted access into my computer and was able to successfully gain access into it. They convenced me that they were a legitimate sub-contracting company that Microsoft uses. They told me that they offer a free sevice and that my computer was in serious trouble. They told me that I need to buy their software for One Hundred Dollars and that they would take my Credit Card information and submit the payment on August 6, 2014. They told me that they would go ahead and install it, and that we did not need to stay on the line any further. They made sure to get my addreesses: home,billing and e-mail; which I gave.
As soon as they hung up the phone, I immediately called The Geek Squad. The Geek Squad told me to call the bank and cancel my credit card information. They also informed me to go on-line to Ripoff Report and file this report. They told me to change my IP Address and they said that they were responsible for checking out my computer, since I have an open account with them and not to let people who call me up, on the phone to go inside of my computer.
The Geek Squad thoroughly checked and cleased my computer. As they did so, they warned me about the TechnologicalSupportZones.com as being potential hackers, who just wanted to get into my system; so that they could either: sell my information, or hack into my bank accounts.
My computer is fine. So far, so good. This report needs to be filed ONLY AGAINST:
Thank you for your time.
This report was posted on Ripoff Report on 07/29/2014 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/TechnologicalSupportZonescom/internet/TechnologicalSupportZonescom-Matt-and-Alexander-They-call-their-customers-stating-that-t-1165923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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