- Report: #1040005
Report - Rebuttal - Arbitrate
Complaint Review: Techtronic Industries Inc.
Techtronic Industries Inc.1428 Pearmand-Dairy Road Anderson, South Carolina United States of America
Techtronic Industries Inc. One World Technologies Lifetime service agreement is a lie Anderson South Carolina,
*Author of original report: extra info
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4 Ridgid power tools were purchased at Home Depot on October 31, 2009 with the understanding that a Lifetime Service agreement would include batteries. Fast forward to March 2013, my batteries are dead and I want a replacement as per the agreement.
You are given a number, 866-539-1710 to call which is difficult to navigate and the wait is long. I am now told my customer service number of C001231839 is no longer good for life but only three years, which expired, because they, (TTI) do not have a copy of the original sales receipt. This was sent to them in 2009 as part of the registration. see number R004101130.
I am told by their local service center that the company has been systematically finding ways to stop honoring the lifetime service agreement. I am not the only one.
I do not trust any corporate agreements, warranties or mail in rebates anymore.
This report was posted on Ripoff Report on 04/02/2013 11:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Techtronic-Industries-Inc/Anderson-South-Carolina-29622/Techtronic-Industries-Inc-One-World-Technologies-Lifetime-service-agreement-is-a-lie-And-1040005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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