• Report: #1042716

Complaint Review: Techzilla.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 12, 2013
  • Updated: Fri, April 12, 2013

  • Reported By: Missy Girl — Wilmington North Carolina
Techzilla.com
3580 NW56th St. Suite 100, Ft Lauderdale, FL Internet United States of America

Techzilla.com MyTechHelp.com Lied from the very word go, charged my credit card twice for 2 different amts. then provided no service contract nor service period. Managed to screw up my new computer though in one session! Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

03/27/2013

 

Re: Account opened on 3/18/12 with Techzilla

Since opening this account I have yet to resolve the first
security problem I encountered with my 3 week old HP PC.  On Monday 3/25/13 I called 4 times to resolve
this issue.  I was hung up on three times
after a 20 minute wait each time to even speak to a technician.  The 4th time the tech reached the
end of his expertise and promised me that a tech, who would be a level above
him, would call me back that day.  A
brief synopsis of the tech calls was sent to me after each tech encounter and
on the last one I informed them that if someone didnt call me back to fix this
security problem I was going to cancel the contract.  No phone call was forthcoming nor have I had
any contact with this company until this morning when I called in to cancel the
whole contract.  I dont mind paying for
service received but to date I have not received any. 

Additionally, on 3/18/13, I was told the whole contract was
249.00 for one year but I would receive a 50.00 senior citizen discount and
also a free external 1 TB hard drive for free. 
These things proved to be an outright lie.  I noticed the documentation included with the
hard drive and it required a rebate form after 90 days of service.   I checked the credit card transactions and
saw charges for 249.00 and 264.97 for Techzilla.  I called this company on Saturday and
disputed these charges as nothing appeared to be correct, nor what I had agreed
to.  So, in a nutshell, I have been
duped.  This morning I called my credit
card company and informed them of this scam then called Techzilla and cancelled
service with them.  I refuse to pay for
services NOT rendered & will go to the PO today to return their external
hard drive in an unopened state.  The
outer sending box was the only one opened. 
While at Costco yesterday I noticed the same hard drive was $67.00.  This company claims theirs to be worth
150.00.  Yet another example of their
blatant dishonesty to me.  They simply
are not to be trusted and I will not do business with such a company.


This report was posted on Ripoff Report on 04/12/2013 08:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Techzillacom/internet/Techzillacom-MyTechHelpcom-Lied-from-the-very-word-go-charged-my-credit-card-twice-for-1042716. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Techzilla.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory