• Report: #1061476

Complaint Review: Techzills

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  • Submitted: Sun, June 23, 2013
  • Updated: Sun, June 23, 2013

  • Reported By: Julia — New York New York
Techzills
Internet USA

Techzilla Incompetent technicial Internet

*Consumer Comment: They robbed me - lucky you

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I spent 55 minutes on the phone with a techzilla tech who didn't seem to be able to understand my problem. He put me on hold for minutes at a time, presumably to talk to someone knowledgable. He said to do this, but, no, wait, don't do it. After 50 minutes he wanted permission to log into my computer. I would not allow that, afraid he'd mess up everything.  

My problem was that my iPhone wouldn't recognize my Apple code, even after I reset it. The technician suggested I write down my code in the future so I'd remember it. I have my code written down. I also have a Ph.D and am not stupid. 

At the end, before I gave up, the technician said I should be patient because he didn't have as much expertise as some others!


This report was posted on Ripoff Report on 06/23/2013 03:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Techzills/internet/Techzilla-Incompetent-technicial-Internet-1061476. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

They robbed me - lucky you

AUTHOR: Jeff - ()

Yep, they got me too.   I can't believe Apple uses these scumbags.   Took my money, passed me on to another 800# who laughed at me.  No fix - No refund.   Full on Scam. 

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