• Report: #1049215

Complaint Review: Tecknew.com

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  • Submitted: Tue, May 07, 2013
  • Updated: Tue, May 07, 2013

  • Reported By: Ripped Consumer — Cumming Georgia
Tecknew.com
Internet USA

Tecknew.com Fradulantly Sold goods via the website, Support said it shipped, No tracking provided, Product never arrived, No one responds. Internet

*General Comment: Unconventional Payment Method

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Went to http://Tecknew.com to purchase a Canon EOS 6D Digital Camera with Canon 24-105mm f/4.0L IS USM AF for $1,680.00. Model: 8035B009.

Site seemed ok, went to purchase, and selected 2nd day air and paid additional for that on April 30th 2013. Payment screen started getting iffy, it said to purchase a Amazon Gift Card, and send it to payments@tecknew.com. We did, and a confirmation came within an hour saying the order was paid, and the status on-line logging into the account was processing.

                                                                                                                                

Status History & Comments

DateOrder StatusComments
04/30/2013 Pending  
04/30/2013 Processing  
05/01/2013 Shipped Your order has been shipped. [continued below]....
.....
Delivery estimate: May 3, 2013

 May 3rd came and UPS always shows up as they did with other packages for this location and this package wasn't one that was being dropped off. I immediately emailed Support@tecknew.com for a  tracing number, and received no response. I emailed twice more this day without a response.

The next response was on 4/5 saying:

"We have instructed teh delivery agent to contact you by phone regarding your order" No one ever contacted me.

The 6th I received an email after many of mine saying "we are working on it, sorry for the delay." 

On the 7th,, zero communication to me at all, after 6 emails into them asking either for the tracking number or a full refund.  

No response at all, I tried calling the company only to get a fax machine go off, i emailed each email address and no reply.

                                                   

Qty.ProductsTotal
1 ea.  Canon EOS 6D Digital Camera with Canon 24-105mm f/4.0L IS USM AF                $1,680.00

    
                                                                                                                                        Sub-Total:   $1,680.00
    
                                                                                     United Parcel Service (1 x 9.00lbs) (2nd Day Air):  $94.44

    
                                                                                                                                                          $1,774.44

Very disapointing to say the least! No responses, No Product, No Good thus far. I'm hoping to make this right somehow.


This report was posted on Ripoff Report on 05/07/2013 08:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tecknewcom/internet/Tecknewcom-Fradulantly-Sold-goods-via-the-website-Support-said-it-shipped-No-tracking-1049215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 General Comment

Unconventional Payment Method

AUTHOR: Mighty - ()

I almost completed my order until I got to the Amazon Gift Card and decided to STOP. With credit cards purchase you can dispute the charge if you never received your items. But with gift cards, once they're issued to you it's a closed transaction and it'll be difficult to dispute the charge (as the gift cards were what you elected to purchase and sent to y ou by Amazon).

I hope you can fully recover.  Please keep us posted.  Good luck!

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