- Report: #1049215
Report - Rebuttal - Arbitrate
Complaint Review: Tecknew.com
Tecknew.com Fradulantly Sold goods via the website, Support said it shipped, No tracking provided, Product never arrived, No one responds. Internet
*General Comment: Unconventional Payment Method
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Went to http://Tecknew.com to purchase a Canon EOS 6D Digital Camera with Canon 24-105mm f/4.0L IS USM AF for $1,680.00. Model: 8035B009.
Site seemed ok, went to purchase, and selected 2nd day air and paid additional for that on April 30th 2013. Payment screen started getting iffy, it said to purchase a Amazon Gift Card, and send it to firstname.lastname@example.org. We did, and a confirmation came within an hour saying the order was paid, and the status on-line logging into the account was processing.
Status History & Comments
|05/01/2013||Shipped||Your order has been shipped. [continued below]....
Delivery estimate: May 3, 2013
May 3rd came and UPS always shows up as they did with other packages for this location and this package wasn't one that was being dropped off. I immediately emailed Support@tecknew.com for a tracing number, and received no response. I emailed twice more this day without a response.
The next response was on 4/5 saying:
"We have instructed teh delivery agent to contact you by phone regarding your order" No one ever contacted me.
The 6th I received an email after many of mine saying "we are working on it, sorry for the delay."
On the 7th,, zero communication to me at all, after 6 emails into them asking either for the tracking number or a full refund.
No response at all, I tried calling the company only to get a fax machine go off, i emailed each email address and no reply.
|1 ea.||Canon EOS 6D Digital Camera with Canon 24-105mm f/4.0L IS USM AF||$1,680.00|
Very disapointing to say the least! No responses, No Product, No Good thus far. I'm hoping to make this right somehow.
This report was posted on Ripoff Report on 05/07/2013 08:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tecknewcom/internet/Tecknewcom-Fradulantly-Sold-goods-via-the-website-Support-said-it-shipped-No-tracking-1049215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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