• Report: #188496

Complaint Review: Tek-Collect

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  • Submitted: Tue, April 25, 2006
  • Updated: Fri, February 16, 2007

  • Reported By:Worthington Ohio
Tek-Collect
1111 Schrock Rd. #100 Columbus, Ohio U.S.A.

Tek-Collect Rude, Nasty, Callous, Ignorant Bastards Columbus Ohio

*UPDATE EX-employee responds: Aren't You Omitting Some Important Facts Here?

*Consumer Comment: Response to Readers

*Consumer Comment: Validation not Verification

*Consumer Suggestion: Sha-ron, Proper classification of complaint is essential..

*Consumer Comment: BBB is a waste of time

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On November 3, 2005, I submitted a letter to Tek-Collect in reference to an entry on my credit report which I knew was not mine. After more than 30 days of no response, I filed a BBB complaint against the company on December 2, 2005. I included copies of the letter and my credit report as evidence. On December 12, 2005 Tek-Collect responded back to the BBB as follows: "Due to the age of this record, we are removing it from the credit bureau.

In taking them at their word (which is a joke), I had not followed up to make sure the transaction had taken place. On April 24, 2005, I pulled a copy of my credit report and guess what? Tek-Collect is still there through TransUnion Credit Bureau. Isn't that amazing.

I contacted them on April 25, 2005 since obviously they had not removed the entry. I spoke with some smart assed fag that said "the account was still open and in dispute." Interesting again I say. I further proceeded to tell the little gay minion I had filed a BBB complaint and Tek-Collect was to remove the entry. Oh, this made the he/she quite upset I suppose. He elevated his voice so I elevated mine as well, his last remark before hanging up in my ear was: "Let me introduce you to Mr. Dial Tone."

I've filed another BBB complaint with supporting documentation again.

I'm amazed at how collection agency representatives are allowed or trained to talk to customers especially when the customer is RIGHT. Had the little gay minion allowed me to fax the information to him, he would have seen the comment directly from Tek-Collect and their intentions. This is yet another way for collection agencies to sully a person's credit history. No one does anything about it however consumers are expected to sit and let some moron speak to them in condesending tones. WRONG again. Awaiting the verdict from the BBB.

Sha-ron L.
Worthington, Ohio
U.S.A.

This report was posted on Ripoff Report on 04/25/2006 11:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tek-Collect/Columbus-Ohio-43229/Tek-Collect-Rude-Nasty-Callous-Ignorant-Bastards-Columbus-Ohio-188496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Aren't You Omitting Some Important Facts Here?

AUTHOR: Vinny - (U.S.A.)

In addition to clearly being hostile and a homophobe, apparently Sha-ron L is also a bit absent minded. I am a former employee (not in the collections side) of Tek-Collect, and as someone pointed out they are a collection agency, not a credit reporting bureau. They would not have arbitrarily placed ANYTHING on her report without a series of debt verification letters and/or calls over at least a 3 month period FIRST.

Perhaps the letters were discarded by Ms. Bigot, or the matter at had was misunderstood during one of her heated exchanges with the "faggot" du jour whose job it is to make several attempts to call HER to verify the debt and discuss the matter.

If all these fraudulent matters had truly been going on for "three years" as she claimed why would she wait until AFTER Tek-Collect attempted to contact her to complain about the matter and eventual mark against her credit? Moreover, since the alleged debtor's information would've been a part of those verification attempts, why didn't she attempt to contact the debtor so THEY could stop the process with Tek-Collect? That is, IF the debt was in fact fraudulent.

Clearly some pertinent facts about the actual sequence of events in this matter are absent from her report, either by omission or by intent. Personally, I'm not convinced it's the latter.
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#2 Consumer Comment

Response to Readers

AUTHOR: Sha-ron L. - (U.S.A.)

Good afternoon all:

Thanks for reading. The wonderful part of this is the fact that I have a manilla folder full of letters to Tek-Collect dated last year through present asking for supporting documentation to assure the item in question was mine since I know beyond a shadow of a doubt the item was not.

Not once were any of my letters responded to and yes, I even have certified receipts atttesting to the fact.

I am most aware that Tek-Collect is not a credit reporting agency and yes they report to the credit bureaus however when a consumer asks repeatedly for information that a company has so quickly placed on ones credit bureau report - that company needs to respond to the consumer appropriately.

For the past three years, I have worked tirelessly at having items removed from my bureau reports due to FRAUD. I see no reason why I should let someone ruin my credit because they're free to do so and not held accountable.


Thanks all.





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#3 Consumer Comment

Validation not Verification

AUTHOR: Giselle - (U.S.A.)

I recieved a bogus collections notice from a bottom feeder collection agency. I sent them a letter asking them to VALIDATE the debt. They sent me a "verification letter" which was nothing more than some file clerk "verifying" the debt, in other words, stating that to their knowledge, the debt was legit (how would they have even knowledge of the debt to begin with???). I repsonded by telling them once again, they needed to VALIDATE the debt through conclusive legal evidenece, i.e. original paperwork, copies of documents where I agreed to pay what they alleged I owe, etc. (never heard from them again after that second letter)

My point is, if you ask for verification of debt, you are probably going to just get some mumbo jumbo letter like I did were they title the document a "verification letter" but they validate nothing. Ask that the debt be validated!!!!
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#4 Consumer Suggestion

Sha-ron, Proper classification of complaint is essential..

AUTHOR: Steve - (U.S.A.)

Sha-ron,

Tek Collect is a collection agency, NOT a credit reporting agency.

It is nice to properly identify what you are dealing with.

NEVER speak to anyone on the phone when it comes to collections! NEVER!!

Do everything in writing, and send by certified mail return reciept requested. Put the certified# on the letter itself, and keep a copy for your records.

File an FTC complaint for the FDCPA violations.

Send the CEASE COMMUNICATION request as per your rights under the FDCPA.
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#5 Consumer Comment

BBB is a waste of time

AUTHOR: Aafes - (U.S.A.)

Filing a complaint with the BBB is a waste of time. The BBB is not a consumer organization, they are funded by "members", guess who the members are - the businesses, such as tek collect. Who do you think the BBB is going to side with eventually, their members! This is where the money comes from and the paychecks for BBB employees are written. You waste your time with them.

As for the "fag" comment, it is childish. Whether or not the representative is gay has no bearing. What he apparently is, is rude, stupid, and ill informed as to what he is allowed to do or say to customers when collecting a debt.

What you need to do:

1. Check all 3 credit reports as they may have entries on each.

2. Send a dispute via certified mail, return receipt to the credit reporting agency for this entry. Send a copy to the collection agency as well.

3. After 30 days have passed from the reporting agency receiving the dispute, recheck your report. Information that cannot be verified has to be removed by the agency. If it is not removed, send another letter, same method, insisting on proof of verification of the debt and advising them if it is not provided and the listing removed you will sue them for violations of the FDCPA.
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