I was shopping for a new Windows XP Pro operating system, in the original unopened retail box, to include as a gift with a new computer that I built, recently. I happened to find an ad from Tek-Micro showing a big picture of exactly what I was looking for. There it was. It showed a brand new Microsoft XP Professional retail box. A smaller second picture showed the back side of what looked like a standard Microsoft operating system CD with new COA, in a new plastic covered package that I recognized from buying many operating systems in the past.
I checked the ad, noting the usual multitude of paragraphs containing Microsoft features, system requirements, a product video by Microsoft telling how great Windows XP is, and more importantly, the fact that the product being sold was a "new" Microsoft, full installation XP Pro package. [continued below]....
..... I ordered it.
When the package came, I found it was not the "new" Windows XP retail box as shown in the ad. It was a plain brown corrigated cardboard box. The box didn't contain a new genuine Microsoft XP Pro CD. It held a Dell reinstallation CD. It also didn't contain a new, unused COA. It had an obviously peeled off, used COA from some previous install.
Not only was none of what I received, fit for the gift I had intended to include with a new computer, but I had found similar offers of Dell reinstallation CDs being sold, while shopping for the new XP Pro system, for much less money. I had skipped over these cheaper reinstall CDs to get a "new" genuine Microsoft OS.
Contacting the company had little effect. Some customer service guy named Victor, pretty much said it was my fault, because halfway down the second page of the ad, in fine print said that the picture on the first page was a representation. Of course it was a representation. It happened to be representing exactly what I was looking for. But it's not what I got!
My repeated complaints about the deceptiveness of their ad was getting no where, so in frustration, I decided to stop arguing about it with someone who obviously wasn't going to change anything and create this Ripoff Report, instead. I only hope that others might notice this report before buying into Tek-Micro's plan to fleece more of the public with their "spin" advertising ethics.