• Report: #878631

Complaint Review: TeleBrands

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  • Submitted: Fri, May 04, 2012
  • Updated: Fri, May 04, 2012

  • Reported By: HomeAdvocate — Roseville California United States of America
TeleBrands
81 Two Bridges Rd Fairfiled, New Jersey United States of America

TeleBrands Sticky Buddy FRAUD - ADDED $104 to my $19 order - Added additional NOT ORDERED ITEMS - REFUSED to Cancel Fairfiled, New Jersey

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1st week of April 2012 - ordered Sticky Buddy by phone - 2 sticky Buddy for $10 + $6.99 shipping 
                     and handling through their Voice REcorded line
                 - over 10 items were presented to me by the automated line - I said NO to every item.
                 - Repeated in Comments by phone recording
                 - DO NOT SEND ME ANYTHING ELSE OR ADD to MY order.
                  - Total order - $19. [continued below]....
.....59 with tax, shipping and handling

May 4, 2012 - $123.33 added to my charge card from Sticky Buddy ....$104 over my order total

May 4, 2012 - called and left message for immediate assistance - no return call
May 4, 2012 - called and talked with Harry (female rep) agent ID 2200
                 - She has no Supervisor, there is NO supervisor on duty, no manager on duty
                - can't stop order or charge. it will ship in 10-15 days
                - Told to take what I wanted out of the box and return the rest for free
 **NOTE:  return for free - WILL NOT credit shipping charges of over $34 for items never ordered
             => Scam Alert....FRAUD...SLAMMED items onto order that were NEVER ordered

May 4, 2012 - Called back. They will now credit $80....Not the $104 over charged!

May 4, 2012 - Told to cancel - refund money and stop shipment and charge to my card.  Will NOT accept any of the items - FRAUD..and there actions represent the product that probably doesn't work either

NO response - will NOT stop order...... WILL NOT cancel charge.

2 for $10 plus $6.99 shipping

Fraud..... Scam.... Slammed Items NEVER ordered

This report was posted on Ripoff Report on 05/04/2012 07:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/TeleBrands/Fairfiled-New-Jersey-07004/TeleBrands-Sticky-Buddy-FRAUD-ADDED-104-to-my-19-order-Added-additional-NOT-ORDERED-878631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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