• Report: #399495

Complaint Review: Telecheck - TRS Recovery Serv -Wal-Mart

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  • Submitted: Tue, December 09, 2008
  • Updated: Tue, December 09, 2008

  • Reported By:Council Bluffs Iowa
Telecheck - TRS Recovery Serv -Wal-Mart
5251 Westheimer Houston, Texas U.S.A.

Telecheck - TRS Recovery Serv - Wal-Mart Blame Game - Incorrect checking Acct & Name Houston Texas

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My check was declined at NO-FRILLS in Council Bluffs, Iowa due to an error of ID IS FLAGGED. I asked the Manager what that meant and he didn't seem to know, so I paid cash for the purchase and took the receipt with the number to call. I spoke to a Joe at Express check who told me to contact four other companies to get this taken care of. I contacted EZ-Check, Digi Qwest, Rockford Mercantile and Check Smart. Turns out my drivers license is one digit off another persons drivers license number and now they have associated me with this other person, who by the way goes by the name of Angel Blythe (Des. Moines Iowa) - All of these folks have since corrected my information in their data base. I thought this was corrected and done, but the following day I received four collection letters from TRS Recovery Service where four different checks were were written at Wal-Mart stores in Iowa and were NSF. I contacted TRS Recovery immediately and they told me that a checking account was opened in my name at W Des. Moines Bank (West Bank) - I called the bank the following day and asked if I had an account opened sometime in November 2008 in my name. I gave them my license number and finally my social. The gal said that I did not have an account at their bank. I told her what TRS/Telecheck said and that they were after me for these checks. I gave them the amount of checks written and asked her if she could just check to see if maybe an Angel Blythe had an acct at their bank as I was now associated with this very bad person. Turns out that the person in question who has no association to me at all did indeed have an acct at their bank. The gal at the bank would not give me much information, but because they take copies of drivers license, she was able to tell me that our drivers license numbers are off one digit. She told me to contact TRS and ask that they check the name again on the acct written at this bank. TRS said it is still in my name, I told them to contact the bank in question as they could confirm that I was not the check writer or associated in any way. They refused and are still saying its in my name. They are wanting a lot of personal information from me which I am not willing to give them at this point. I have given them more than I should have already. I contacted Wal-Mart too and ask that they please contact TRS/Telecheck but the gal at Wal-Mart is getting the same information that the account is in my name. I called TRS Back and asked that they send me something that shows my name,copy of check etc. Turns out that they can only send me a receipt and that I am suppose to look at the signed receipt to see if I signed it. I never write checks at Wal-Mart - I live in Council Bluffs, Iowa, this other party some where in Des. Moines. Iowa. I can not write my own personal checks if they ask for ID, as this will be declined because I have been put in the National Computer Files. NO-FRILLS is looking into this matter for me too, they have been very helpful. I have been told that a cashier at Wal-Mart wrote or typed in my drivers license information incorrectly which caused this domino effect. Wal-Mart was not helpful at all. Seems that Telecheck has their own set of rules.

Kathy
Council Bluffs, Iowa
U.S.A.

This report was posted on Ripoff Report on 12/09/2008 08:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Telecheck-TRS-Recovery-Serv-Wal-Mart/Houston-Texas-77056/Telecheck-TRS-Recovery-Serv-Wal-Mart-Blame-Game-Incorrect-checking-Acct-Name-Houst-399495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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