- Report: #797049
Report - Rebuttal - Arbitrate
Complaint Review: Telecheck
TelecheckHouston, Tx Houston, Texas United States of America
Telecheck I keep being declined on writing checks and this has been happening for about 6 months even though they keep saying they are updating my profile. Can't give me a solid reason why other than I fall ou Houston, Texas
*Consumer Comment: Simple Solution
WHEN I CALLED TELECHECK THEY TOLD ME THAT THERE WAS NOTHING NEGATIVE ON MY PROFILE BUT THAT I HAD WRITTEN SEVERAL LARGE CHECKS LATELY AND THAT CAUSED A FLAG, SO THEY UPDATED MY PROFILE AND I WAS ABLE TO WRITE CHECKS AGAIN.
THEN ABOUT ONE MONTH AGO I HAD A CHECK THAT DID BOUNCE BECAUSE MY PAYCHECK DIDN'T GET IN THE BANK BEFORE THREE THAT DAY AND IT CROSSED. SO I CALLED TELECHECK AND THEY RERAN THE CHECK WITHIN A WEEK AND IT CLEARED AND THEY CHARGED ME THE $25 FEE.
SO THE NEXT CHECK I TRIED TO WAS DECLINED AND I CALLED TELECHECK AGAIN. THEY SAID EVERYTHING WAS GOOD ON MY ACCOUNT PROFILE BUT IT NEEDED TO BE UPDATED AGAIN, SO THEY DID THAT AND TOLD ME TO WAIT SEVEN DAYS BEFORE WRITING A CHECK. SO I WAITED.
THEN THE NEXT CHECK I TRIED TO WRITE WAS AGAIN DECLINED. I CALLED AND WAS TOLD THAT I HAVE LITTLE CHECK WRITING HISTORY ON THIS VERY OLD ACCOUNT AND THAT I NEEDED TO BUILD A STRONGER HISTORY. BECAUSE OF THE ONE HOT CHECK THAT WAS PAID, I NEEDED TO WRITE MORE CHECKS TO REBUILD MY HISTORY, BUT THAT WASN'T THE ONLY THING AFFECTING MY PROFILE, THE LITTLE HISTORY WAS A MAJOR FACTOR.
BUT THEY CANT TELL ME HOW MUCH TO TRY WRITING A CHECK FOR IN ORDER TO DO THIS. SO HOW AM I SUPPOSED TO BUILD A HISTORY IF I CANT WRITE A CHECK. AND HOW CAN THESE PEOPLE BE ALLOWED TO TELL ME I CAN OR CANT WRITE A CHECK? SHOULDN'T MY BANK DECIDE THAT. I AM GOING IN CIRCLES AND NOT GETTING ANYWHERE. I CANT FIX THIS PROBLEM WHEN TELECHECK CANT TELL ME HOW TO FIT IN THE GUIDELINES THEY HAVE SET MUCH LESS ABLE TO EXPLAIN THEIR GUIDELINES.
This report was posted on Ripoff Report on 11/11/2011 09:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Telecheck/Houston-Texas-/Telecheck-I-keep-being-declined-on-writing-checks-and-this-has-been-happening-for-about-6-797049. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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