- Report: #894935
Report - Rebuttal - Arbitrate
Complaint Review: Teleflora
TelefloraP.O.Box 60910 Los Angeles, California United States of America
Teleflora Teleflora.com Shocked @ Customer Service Los Angeles, California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Sunday came and went. I tried "ALL" day to reach someone at Teleflora with no luck. Finally on Monday after being on hold for at least 30 minutes (regardless of the recording that I was next in line with an estimated wait time of 1 minute) I don't even know who I reached, but I immediately asked for a supervisor or manager. I spoke with "Camille the supervisor" and explained my situation. I asked her to refund my money and have the florist pick up the flowers. She put me on hold, came back and told me that the florist stated that the receiver was happy to receive her flowers and they would only refund 50% of my money because I had waited 4 days to call. I was absolutely shocked.
I tried calling the Teleflora corporate line and after being bounced around because this was not one person's department, and someone else's computer wasn't working correctly, I had somehow ended up at the main Teleflora line again.
I will never, ever, ever order through Teleflora again. They have no idea the business they lost. I do all the flower ordering for my company with deaths, babies, illnesses, etc and I will never order through them again. I will go back to ordering through the florist directly.
SHAME ON YOU TELEFLORA!
This report was posted on Ripoff Report on 06/08/2012 05:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Teleflora/Los-Angeles-California-90060/Teleflora-Telefloracom-Shocked-Customer-Service-Los-Angeles-California-894935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.