- Report: #1016859
Report - Rebuttal - Arbitrate
Complaint Review: Teleflora
Teleflora11444 Olympic Blvd Los Angeles, California United States of America
Teleflora false advertising, wilted flowers, overpriced, customer service in India Los Angeles, California
I called customer 'service', which is based out of India, and when I was finally able to understand what they were saying, I realized I had been on and off hold for over an hour, and nothing had been resolved. I made no less than 4 calls to customer service, and they finally agreed to send a replacement arrangement, however, it is now over a day and a half after they said they would give me the replacement and I have not seen anything or heard anything.
The arrangement which I received Tuesday after 4:30 PM was dead by Friday morning when I arrived at 7 AM despite Teleflora stating that these are the freshest flowers you will find. My husband bought me a similar arrangement from another store, which even today nearly a week later, it looks almost brand new. False advertising!!!
This report was posted on Ripoff Report on 02/19/2013 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Teleflora/Los-Angeles-California-90064/Teleflora-false-advertising-wilted-flowers-overpriced-customer-service-in-India-Los-An-1016859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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