This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
When looking for a pest control service, we had considered Orkin, but decided upong Terminix on the merits of their sale rep who was knowledeable about our situation. Even though they were more expensive, their sales rep assured us on what would work would be done. Our designated appointment time was to start at 3 p.m. but started at 5:30 without an explanation as to why the delay. They used a subcontractor to do the work. Upon returning to our home, we found that they had left doors open, left secured gates unlocked and unprotected. They had dug up flower beds and removed paving stones when we had been assured that none of this would happen. When we contacted our service rep, he was appalled by the work done and said he would handle it. One month passed, many phone calls were sent. Emails and pictures were sent. Two months passed and we were told to contact his rep. Several phone calls went unanswered, emails were sent, unanswered. Third month, we got the rep on the phone, made appointment for him to see damage. He came by, took statement, looked at damage. Several phone calls, one of which the receptionist told us that he did not work for Terminix. This has now gone onto the fourth month, we are still paying for the service and have not heard from them. We have sent them several estimates as to what the cost will be for the repair of the paving stones and flower beds being repaired. Do not use Terminix. We have nothing bad to say about their sales reps, but then, who would fault the sales rep. His job is to be informative to get your business. We find fault with their use of subcontractors and their inability to answer any questions as to restitution.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.