- Report: #737384
Report - Rebuttal - Arbitrate
Complaint Review: TestKing.com
TestKing.com31 Arden Close Internet, Select State/Province United States of America
TestKing.com Certification Trendz Limited Testking.com - Scam and provides false answers Internet, Other
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I used testking.com's to study for the VCP 410 test. I studied for about a month or two and got 100% on most testking test. I failed the test twice because testking.com provided wrong answers. What a disappointment! I also read through many forums and found that testking.com had false tests and were no longer accurate.
Terrible Customer Service & Liars:
I emailed firstname.lastname@example.org and explained that I failed my test twice. It took them about 3 days to respond back to me. They told me that the VCP 4 tests were being updated and it would soon be available. I checked with them every week to get the updated test. This went on for about a month or two Eventually my subscription expired and they emailed me back stating that the test was already updated What??? Thanks for telling me after my subscription expired :) I finally told them to give my money back and they never responded back. I gave them many opportunities to give me a refund or credit, but they really dont care about their customers By far, they have the worst customer service in the industry. It should not take 2-3 days to respond to an email. They obviously do not take pride in their customer service or guarantees. I am very disappointed and will never use testking.com again!!
These guys a steal your money and do not care to help anyone. I would not recommend using testking.com. If anyone decides to use testking please expect to fail your test and lose $100.
This report was posted on Ripoff Report on 06/06/2011 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/TestKingcom/Internet-Select-StateProvince-BS32-8AX/TestKingcom-Certification-Trendz-Limited-Testkingcom-Scam-and-provides-false-answers-I-737384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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