• Report: #55841

Complaint Review: Texaco Express Lube

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  • Submitted: Tue, May 06, 2003
  • Updated: Mon, May 24, 2004

  • Reported By:Fernandina Florida
Texaco Express Lube
1690 S. 8th St Fernandina Beach, Florida U.S.A.

Texaco Express Lube ripoff deception Fernandina Beach Florida

*REBUTTAL Owner of company: sign clearly states: MOST CARS.

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This company advertise for a Oil Change and Car Wash for $19.99, when we took our truck there to have the oil changed and washed, after the oil change they told us it would an extra $3.00 for a Wash since it's an extended cab. What a rip off, our cars have four doors, and our SUV would actually have more are to detail.. Do not fall for their ads if you have a truck.

It's not the $3.00 it's the principle. There wasn't anything in writing that it would be $3.00 more dollars for a truck!!!

Linda
Fernandina, Florida
U.S.A.

This report was posted on Ripoff Report on 05/06/2003 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Texaco-Express-Lube/Fernandina-Beach-Florida-32034/Texaco-Express-Lube-ripoff-deception-Fernandina-Beach-Florida-55841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

sign clearly states: MOST CARS.

AUTHOR: Brian Fowler - (U.S.A.)

Regarding the $3.00 SUV charge:

The large "Oil Change and Car Wash $19.99" sign clearly states: MOST CARS. I'm sure you can imagine, many vehicles require additional work such as SUV's when washing or large diesels that require up to 10 extra quarts of oil. My company takes great pride in keeping prices fair and service quality high. $22.99 for a 17 point oil change and a SUV car wash? Is that not a fantastic deal? Business is great, thanks for reviewing my rebuttle.

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