- Report: #645540
Report - Rebuttal - Arbitrate
Complaint Review: Texaco Station #307339
Texaco Station #3073392517 NE Andresen Rd Vancouver, Washington United States of America
Texaco Station #307339 Star Mart Texaco Adds unauthorized charge to customer credit card Vancouver, Washington
*Consumer Suggestion: VISA FORBIDS this merchant practice.
*Consumer Comment: Verified ARCO..
*Consumer Comment: Well it is happening..
*Author of original report: Still unacceptable
*Consumer Comment: Interested in the outcome..
*UPDATE EX-employee responds: call 1800texaco7
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I was told what my total was, then as soon as I presented my credit card, they added an additional item that I didn't buy and the total on display increased by 49 cents. I demanded explanation and I was told they add surcharge to credit cards.
This merchant accepts both Visa and MasterCard and since they both PROHIBIT charging customer a fee for using their cards, they're making unauthorized charges on customers' credit card and I consider that stealing. This is in merchant agreement and it is the responsibility of each merchant to comply with the contract.
This report was posted on Ripoff Report on 09/28/2010 11:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Texaco-Station-307339/Vancouver-Washington-98662/Texaco-Station-307339-Star-Mart-Texaco-Adds-unauthorized-charge-to-customer-credit-card-645540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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