- Report: #517096
Report - Rebuttal - Arbitrate
Complaint Review: Texas Affairs Mobile DJ - Monty Benton
Texas Affairs Mobile DJ - Monty Benton5013 Lincoln Oaks Drive S #1815 Fort Worth, Texas United States of America
Texas Affairs Mobile DJ - Monty Benton Monty Benton, owner Incompetent, Unprofessional, Unacceptable DJ Service - Could Not Manage Our Small Wedding Fort Worth, Texas
*Consumer Comment: Really?? Try being honest!
*REBUTTAL Owner of company: MOMZILLAS/BRIDEZILLAS
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My daughter had contracted with the owner, Monty Benton, to manage and perform DJ services for her wedding. At the last minute, he assigned another DJ to the job, someone with supposedly 20 years experience. DJ assigned to our wedding arrived late and he and his two friends were wearing inappropriate wedding attire. The DJ acted clueless about having to play the ceremony and not just the reception. He didn't know when to play the various ceremony songs, mis-managed the ceremony (even the minister had trouble getting his attention), left the ceremony room while the ceremony was still going on, put his friend in charge of running the music, and this friend played the wrong recessional song. DJ had to be micromanaged throughout the reception by members of the wedding party because he didn't follow the time line of events. He mumbled into the microphone, nobody knew what he was saying. He played the wrong songs for two of the special events (dollar dance and couple's final dance), totally ignored a verbal request of the bride, kept getting in the photographers' shots, refused to change songs until he got paid, and left an hour earlier than the owner had earlier agreed to.
When contacted with a list of problems with the whole evening, Mr. Benton refused to believe any of it could have occurred. He said it was my word against the DJ. He even went so far as to say that we paid for his services at a "discounted rate" and basically got what we paid for. He was not at all concerned about this type of poor service reflecting so negatively on him and his company. He claims the DJ is threatening to sue me because of racist comments I made regarding the DJ's ethnicity. Yet the groom (and my new son-in-law) and the DJ are both Hispanic and that there were MANY other Hispanic relatives and guests in attendance! He claims to work with major sports teams, charities and state officials; yet was unable to manage this small wedding.
All vendors at the wedding witnessed the DJ's incompetence and have stated they will NOT be working with Mobile Affairs DJ's in the future and will pass along the same advice to all their preferred vendors as well as industry colleagues.
This report was posted on Ripoff Report on 10/29/2009 06:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Texas-Affairs-Mobile-DJ-Monty-Benton/Fort-Worth-Texas-76132/Texas-Affairs-Mobile-DJ-Monty-Benton-Monty-Benton-owner-Incompetent-Unprofessional-Un-517096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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