- Report: #1017383
Report - Rebuttal - Arbitrate
Complaint Review: Texas Direct Auto
Texas Direct Auto12053 Southwest Fwy Stafford, Texas United States of America
Texas Direct Auto Alex Rodas Contract Not as Expected,Added Charges and Refusal to Refund Deposit Stafford, Texas
Here is my experience: I saw a car on line that I liked and put a bid on it. It was short of their "reserve" price so the sales rep called me and gave me a lower price. It was still high but the car looked to have premium value in terms of mileage and condition so I agreed to the price. He said he had to have a $500 deposit to hold the car. I said OK again and explained that I would be financing the car and wanted a low payment and would pay $2000 down. He said OK and asked me to fill out their on line credit app which I did. I also explained the car was for my wife and she was out of town and we could only pick up the car in a week. Also OK. Arrived 7 days later with cash in hand and then the finance guy tells me they cannot finance the car as long as I wanted for the low payments. I said that stops the deal. He makes a few calls and then we have the extended financing but the interest rate jumps to almost 7%. I said no to this. He then prints out a list of charges so I can go to my bank and get the loan done and guess what. There is a $595 charge for "Gov. Fees+ Gap Ins". So I asked what this was. The salesman didn't know. So I said take it off. They said OK.
The next day I decided to give up on this car and buy a newer one from them in order to make it easy for the extended financing. They felt they had me I guess because they made the price very high. I gave up and said I want my deposit back. Salesman Alex Rodas reply: "We don't refund deposits." The deposit was to hold the car with the deal I expected. I didn't get a car or a deal and they want to keep my money. So I am disputing with the credit card company. Will probably end up in small claims. Don't give these guys a deposit.
This report was posted on Ripoff Report on 02/20/2013 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Texas-Direct-Auto/Stafford-Texas-77477/Texas-Direct-Auto-Alex-Rodas-Contract-Not-as-ExpectedAdded-Charges-and-Refusal-to-Refund-1017383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.