• Report: #513707

Complaint Review: Texas Star Express

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  • Submitted: Fri, October 23, 2009
  • Updated: Tue, September 21, 2010

  • Reported By: Hopalong — Wills Point Texas USA
Texas Star Express
2890 S. Goliad Rockwall, Texas United States of America

Texas Star Express - Texas Star 3 wasted days, no money, hired, but no truck Rockwall, Texas

*UPDATE Employee: Texas star truck situation

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Went thru 3 full days of orientation, when done they had no truck for me. Therefore according to their "policy" I could not get my $100.00 orientation pay until I was issued a truck. I called twice a day and talked to Bruce, after 3 days I told him to call me when they get a truck. He smart-mouthed "You want me to go out and fire someone so you can have a truck". That pissed me off.

It's been over a month and still no truck for me. I asked if they would pay me the $100.00, after all I completed my end of the bargain; and it's their fault, not mine.

Then I was told to try to find employment somewhere else because it could be 90 days before they have a truck. THIS IS A BUNCH OF BULL.

I COMPLETED MY END OF THE DEAL - THEY ARE THE ONES WHO FAILED!!!! NOW THEY ARE REFUSING TO PAY ME THE $100.00 FOR MY TIME!! RIP-OFF, don't fall for it.

 


This report was posted on Ripoff Report on 10/23/2009 07:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Texas-Star-Express/Rockwall-Texas-75032/Texas-Star-Express-Texas-Star-3-wasted-days-no-money-hired-but-no-truck-Rockwall-Tex-513707. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Texas star truck situation

AUTHOR: 3 L Triple K (three legged kitty ka - (United States of America)

I am in the same boat as the other driver that postged a complaint about waiting for a truck. But I have to say that Texas Star has done above and beyond what most companies would do.

I started orientation on Wednesday  and was supposed to have my truck by friday. There were no trucks available and i started to get a little upset. Before I could even complain Karen Anderson offered me my $100.00 orientation pay in cash and also extended my hotel stay at the Comfort Suites until my truck was ready and I had my first dispatch.

 She also payed for my wife's fuel to come visit me up in Rowlett, tx while I waited for my truck. I finally got my truck on Tuesday and there were a few problems with the truck. So at that point I was told not to worry and my truck would be fixed and for me to stay in the hotel.

By the way, every day that I waited payed $75.00 per day until my truck was ready. I am very happy with the company and think people should do a better job of posting the possitive feed back for great companies.

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